Director, Shared Services

Director, Shared Services
AltaMed Health Services

United States, California, Montebello

Oops! You need to have an account to use this feature

Sign up to access features including all filters, job matching, dashboard, apply service, etc.

Compatibility Score

Compatibility Score / Job Matching

This unique feature shows a score indicating how closely this job matches the preferences you set in your profile.

Access to this feature requires signing up.

N/A
Salary

$154,718 - $193,398 Per Year

Rank

Director

Responsibility

Head of SS/GBS

Scope

Regional

Workplace

Hybrid

Functions

IT

Reports to
Level

0

Travel Max:

0%

Posting Date

09-21-2025

Description

The Shared Services Director (Director) is responsible for quality assurance and driving process excellence. This role involves data-driven quality monitoring, identifying non-value-added (NVA) steps, leading lean projects, optimizing capacity planning, and ensuring accuracy and continuous process improvement. The Director will work closely with operations, analytics, and automation teams to enhance overall performance across multiple capabilities and roles.

Director, Shared Services

Key Responsibilities

No information available.

Qualification & Requirements

  • Minimum of 5+ years of experience in testing claims system or software configuration and/or building and implementing claims system adjudication rules.
  • Minimum of 5+ years of progressive management experience with direct reports in a Managed Care Organization setting (IPA, MSO, or Healthplan)
  • Minimum of 2+ years participation in developing and implementing claims platform (i.e., EZCAP, QNXT, iKA, Trizetto, Facets, EPIC-Tapestry), providing subject matter expertise on the system configuration and usability components.
  • Solid experience of quality assurance methodologies, tools, and procedures is preferred.
  • Experience in the practical application of the Software Development Life Cycle (SDLC) concepts is preferred.
  • Experience in the practical application of continuous process improvement principles (Kaizen, LEAN, PDCA, DMAIC) is preferred.
  • Experience in Project Management methodologies (requirements gathering, design, development, testing, and implementation) is preferred.

Benefits

Benefits & Career Development

  • Medical, Dental and Vision insurance
  • 403(b) Retirement savings plans with employer matching contributions
  • Flexible Spending Accounts
  • Commuter Flexible Spending
  • Career Advancement & Development opportunities
  • Paid Time Off & Holidays
  • Paid CME Days
  • Malpractice insurance and tail coverage
  • Tuition Reimbursement Program
  • Corporate Employee Discounts
  • Employee Referral Bonus Program
  • Pet Care Insurance

Compensation Disclaimer

Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate’s value and the role’s strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.

Company Profile

AltaMed Health Services
Industry

Wellness and Fitness Services

Revenue

$720M

Employees

3,000

Fortune 500 Rank

NA

Global 500 Rank

NA

View Company Profile