Regional Head of Service & Operations (Data Center)

Key Responsibilities

• The Regional Head of Service & Operations will lead service delivery teams across APAC, ensuring high-quality installation, commissioning, and maintenance of data center infrastructure & systems while maintaining compliance with safety and quality standards.
• They will oversee daily sales operations, streamline workflows, and support forecasting and reporting.
• Financial oversight includes managing accounts receivable and payable processes in collaboration with finance.
• The role also involves directing regional projects, optimizing resources, and ensuring profitability.
• Acting as a key liaison across departments, the Regional Head of Service & Operations will drive resource planning, cross-functional alignment, lead participation in regional events, and implement process improvements.
• Additionally, they will mentor teams, foster a culture of accountability and innovation, and stay current with industry trends and best practices.

Qualification & Requirements

• The ideal candidate will have significant experience in operations, service delivery, or project management with experience working on mission-critical projects or data center / telecommunications projects.
• An engineering background is highly preferred with the adaptability to work in a start-up, lean & agile environment.

Benefits

This role offers the opportunity to shape regional strategy, drive operational excellence, and deliver high-quality solutions that directly impact customer success and business growth.