Senior Technology Specialist Chapter Lead Directory Services

Key Responsibilities

Your responsibilities would include:

• supporting strategic roadmap development for directory services platforms, working with senior leadership to align technical solutions with business objectives and HEINEKEN’s digital transformation goals
• collaborating in cross-functional teams with Product Owners, Tribe Architects, and business stakeholders to translate requirements into scalable technical solutions
• assisting in evaluating and implementing emerging technologies in Directory Services
• developing advanced automation solutions using PowerShell, Graph API and other scripting languages to optimize operational efficiency
• being responsible for Tier 0 assets
• designing hybrid directory solutions connecting on-premises Active Directory with cloud environments
• implementing enterprise-grade security frameworks including Conditional Access policies, Multi-Factor Authentication (MFA), and Privileged Identity Management (PIM)
• supporting Single Sign-On & Application Integration initiatives, including Entra Application Proxy, Service Principals, and application registrations for global applications
• reducing security risks through proactive governance
• collaborating with security, infrastructure, and application teams.

Leadership & People Development:

• leading and developing a team of Engineers providing coaching, mentoring, and career development guidance
• establishing technical standards and ways of working for the Engineering chapter, ensuring consistency and quality across all initiatives
• facilitating recruitment and onboarding of new team members, ensuring optimal team composition and skill alignment
• conducting performance management including goal setting, regular feedback, and competency development planning
• fostering knowledge sharing and community building within the chapter and across the broader D&T organization.

Qualification & Requirements

You are a good match if you have:

• Bachelor’s degree in computer science, engineering, or related field (or equivalent experience)
• 8+ years’ experience in a similar role within an international environment or FMCG industry
• expertise in one or multiple technologies:
  • Microsoft Active Directory (AD)
  • Microsoft Entra ID (Azure AD)
  • Active Directory Domain Services (AD DS)
  • Azure AD Connect
  • Microsoft Entra External ID
  • Microsoft Entra ID Governance
  • Microsoft Entra Workload ID
  • Privileged Access Management (PIM)
  • Conditional Access policies
  • Multi-Factor Authentication (MFA)
  • Zero Trust security frameworks
  • Administrative Units (AUs)
  • Role-based access control (RBAC)
  • Single Sign-On (SSO)
  • Microsoft Entra Application Proxy
  • Service Principals
  • Application registrations
  • SAML (Security Assertion Markup Language)
  • OAuth 2.0
  • OpenID Connect
  • Kerberos
  • LDAP (Lightweight Directory Access Protocol)
  • SCIM (System for Cross-domain Identity Management)
  • Public Key Infrastructure (PKI)
  • Certificate Authorities (CA)
  • Certificate Lifecycle Management
  • Microsoft PKI infrastructure
  • Certificate-based authentication
  • Certificate auto-enrollment and renewal
  • DNS – Network Policy Service (NPS)
  • API integration and management
• excellent written and verbal English
• strong communication skills for both technical and non-technical audiences.

You are a perfect match if you also have:

• experience working in a deadline-driven environment with rapid release cycles
• preferably experienced in Agile environments
• familiarity with ITIL, SCRUM, and DevOps – certifications or training are beneficial.

Benefits

You’ll have all the support you need to get the best out of your career, including global learning and development opportunities, family-friendly policies, wellbeing support and a rewards package that goes far beyond the salary you receive.

Our Benefits Bar offers a full range of options with preferential rates, tax and national insurance savings and favourable group terms.

Whether it’s our double-matched pension (up to 10% of salary), holiday trading or a free monthly selection of our beers and ciders, we’ve got you covered.