Senior Technology Manager – Shared Technology Services

Senior Technology Manager – Shared Technology Services
American International Group (AIG)

United States, North Carolina, Charlotte

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Salary

Rank

Senior Manager

Responsibility

Systems/Data

Scope

Regional

Workplace

100% in office

Functions

IT

Reports to
Level

N-2

Travel Max:

5%

Posting Date

09-02-2025

Description

At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology (IT) team equips our colleagues with the latest tools to complete their work efficiently, with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. Innovation in IT drives innovation across the organization.

We are seeking an experienced Senior Technology Manager to lead our technology initiatives, oversee technical teams, and drive innovation while ensuring alignment with business objectives. The ideal candidate will combine strong technical expertise with exceptional leadership and strategic planning abilities. This position offers an exciting opportunity to lead technology initiatives in a dynamic environment while driving innovation and organizational growth. The ideal candidate will be both technically proficient and an exceptional leader who can inspire and guide teams toward successful outcomes.

Ready to set new industry standards? We would love to hear from you.

Veterans are encouraged to apply.

Senior Technology Manager – Shared Technology Services

Key Responsibilities

  • Develop and implement technology strategies aligned with organizational goals
  • Lead and mentor a team of technical professionals, including developers, engineers, and analysts
  • Manage multiple complex technology projects simultaneously
  • Oversee system architecture, infrastructure, and security
  • Create and maintain technology budgets and resource allocation
  • Evaluate and implement new technologies to improve efficiency and innovation
  • Collaborate with stakeholders to understand business needs and provide technical solutions
  • Establish technical standards, guidelines, and best practices
  • Manage vendor relationships and third-party partnerships
  • Ensure compliance with industry regulations and security requirementsc

Qualification & Requirements

What you’ll need to succeed

  • Strong leadership and team management abilities
  • Excellent project management and organizational skills
  • Deep understanding of current technology trends and emerging technologies
  • Experience with system architecture and infrastructure planning
  • Strong problem-solving and analytical skills
  • Outstanding communication and interpersonal abilities
  • Budget management experience
  • Risk management and mitigation expertise
  • Vendor management experience
  • Ability to translate technical concepts to non-technical stakeholders

Technical Skills

  • Cloud computing platforms (AWS)
  • IT infrastructure and networks
  • Cybersecurity practices and protocols
  • Software development methodologies (Agile, Scrum)
  • Database management systems
  • Enterprise architecture
  • IT service management frameworks

Education

  • Bachelor’s degree required in Computer Science, Information Technology, or related field
  • Master’s degree preferred in Technology Management, Business Administration, or related field
  • Relevant technical certifications (PMP, ITIL, etc.) are a plus

Experience

  • 8+ years of technology management experience
  • 5+ years of team leadership experience
  • Proven track record of successful project delivery
  • Experience in enterprise-level technology implementation

Additional Requirements

  • Ability to work flexible hours when needed
  • May require occasional travel
  • Strong decision-making capabilities under pressure
  • Commitment to continuous learning and professional development

Success Factors

  • Strategic thinking and planning abilities
  • Strong leadership and team-building skills
  • Excellent problem-solving capabilities
  • Ability to manage multiple priorities
  • Strong business acumen
  • Excellent stakeholder management skills

Benefits

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Company Profile

American International Group (AIG)
Industry

Insurance

Revenue

$56.44B

Employees

26,200

Fortune 500 Rank

#94

Global 500 Rank

#324

View Company Profile