Head of Digital Service Software

Key Responsibilities

Team Leadership & Development

• Build, mentor, and inspire a high-performing software organization.
• Foster agile best practices, continuous learning, and a culture of innovation.

Delivery & Quality

• Oversee full lifecycle delivery of the products being developed in ITEC: requirements, design, implementation, testing, and deployment.

Cross-Functional Collaboration

• Partner with product management, UX, hardware engineering to align on goals.
• Manage external partnerships, vendor relationships, and open-source contributions.

Innovation & Growth

• Scout emerging technologies (AI/ML, digital twins, edge computing) and pilot proof-of-concepts.
• Scale successful pilots into production-grade solutions that set industry benchmarks.

Qualification & Requirements

Must-Have

• Bachelor’s or master’s in computer science, Software Engineering, or related field.
• 12+ years of hands-on software development experience, with 5+ years in leadership roles.
• Deep expertise in cloud platforms (e.g., AWS)
• Proven track record of delivering large-scale IoT or industrial software systems.
• Strong command of agile frameworks (Scrum, Kanban) and modern DevOps practices.
• Prior line management of medium to large organizations (50+ employees), with responsibility for operational and strategic outcomes
• Experience of developing and executing successful organizational development, transformation or business strategies and plans
• Proven abilities to achieve tangible results and to develop organizations or business
• Prior experience in leading in an international matrix organization
• Change management, financial and project management skills
• Good communication skills

Nice-to-Have

• Experience with AI/ML toolchains, digital-twin platforms, or real-time data processing.
• Background in building safety-critical or regulated software
• Prior exposure to building automation, elevator control systems, or people-flow analytics.

Behavioral competences

• Strategic and Business Acumen (KONE Leadership competences)
• Execution (KONE Leadership competences)
• Customer focus (KONE Leadership competences)
• Winning through people (KONE Leadership competences)
• Decision making (KONE Leadership competences)
• Collaborating (KONE Leadership and General competences)
• Integrity (KONE General competences)
• Drive and persistence (KONE General competences)

What are we looking for in an ideal candidate:

• Comes from a modern, forward-thinking tech environment—where innovation is valued more than formality (no need for suits and ties here)
• Demonstrates resilience and tenacity in navigating and overcoming organizational bureaucracy, driving meaningful change against structural inertia
• Passionate about modern software development practices, with hands-on experience and a strong vision for integrating AI tools seamlessly into the daily workflows of developer

Benefits

• Insurance Benefits
• Retirement Benefits
• Vacation Policy
• Other Perks and Benefits…