Director, HR Analytics & Reporting

Key Responsibilities

• Lead a team of HR analytics and reporting professionals in delivering accurate, timely, and business-relevant data and insights.
• Oversee the development and maintenance of dashboards, reports, metrics, and scorecards to support HR and business decision-making.
• Own and drive a tiered service delivery model for reporting needs, including intake management, stakeholder communications, and continuous improvement of support processes.
• Develop and implement a reporting maturity model, driving the enterprise’s reporting capabilities up through the tiers and aligning team efforts to evolving stakeholder needs.
• Define and advance the use of predictive and advanced analytics to improve workforce insights and support business planning.
• Ensure standardization and quality of recurring reports across key areas such as attrition, headcount, hiring, span of control, and DEI.
• Partner closely with global HR leadership, HRBPs, CoEs, and Finance to understand evolving business needs and proactively identify data-driven solutions.
• Build strong relationships across functional and technical teams, including IT and external vendors, to optimize systems integration and data architecture.
• Guide and mentor team members to build capability, foster growth, and embed a culture of accountability and continuous learning.
• Lead initiatives to increase data self-service, improve data literacy, and expand the use of dashboards and visualization tools across the HR function.
• Maintain rigorous controls and best practices to safeguard sensitive people data and ensure compliance with privacy and security standards.
• Support strategic analytics projects, including workforce planning, predictive modeling, and scenario analysis.
• Identify opportunities to increase efficiency through process optimization, automation, and system enhancements.

Qualification & Requirements

• 10+ years of experience in analytics, reporting, or HRIS roles, including 3+ years in people management or team leadership.
• Experience managing reporting operations or a shared services team supporting a global stakeholder base.
• Strong business acumen and a service mindset; able to anticipate needs and deliver impactful solutions.
• Hands-on experience with Workday reporting (advanced reports, calculated fields, security) is required.
• Proficient in Power BI and advanced Excel (macros, pivot tables, formulas).
• Demonstrated ability to communicate clearly and effectively with senior stakeholders, both verbally and in writing.
• Adept at balancing short-term deliverables with long-term planning and capability building.
• Process improvement mindset and experience leading or supporting operational transformation projects.
• Bachelor’s degree in Business, Information Systems, Analytics, or related field; advanced degree a plus.

Preferred Attributes/Critical Skills:

• Proven ability to work in fast-paced, matrixed environments with changing priorities.
• Excellent judgment and discretion when handling confidential or sensitive data.
• Highly collaborative team player who thrives on enabling others through insights and tools.

Benefits

At Syneos Health, we believe that our organization’s success is a result of the people who are driving it – our employees. We value and support our employees, and that is why we are focused on offering a comprehensive benefits program that concentrates on our employees’ physical, mental, and financial health and supports them in living a more fulfilling life

We value and support our employees and understand they have a life outside of work. We provide flexible working which allows our employees to have a fantastic work-life balance. Flexible working is designed to empower our employees to shift away from the standard work agreement to better suit the needs of employees around the globe.