Head, Record to Report (APAC)

Key Responsibilities

Primary:

• Own the design, governance, and continuous improvement of the Record to Report process within the SSC
• Ensure timely and accurate month-end, quarter-end, and year-end closing activities across multiple entities and geographies
• Oversee general ledger activities, including journal entry processing, fixed asset accounting, accruals, provisions, and intercompany transactions
• Monitor R2R performance metrics (KPIs, SLAs) and proactively identify opportunities for automation and process improvements.
• Present performance results to relevant stakeholders in relevant governance forums (e.g. Monthly, Quarterly Business Review…etc)
• Serve as a point of escalation and problem-solving for complex accounting and operational issues
• Drive standardization and harmonization of R2R processes and policies in alignment with Global finance strategies
• Lead or support system upgrades, automation tools, and transformation initiatives (e.g., BlackLine, RPA, ERP enhancements)
• Ensuring that R2R processes are compliant with local regulations, internal controls/ risk management measures and external audit requirements
• Provide training and guidance to SSC team members and ensure knowledge transfer of new processes and tools

Others:

• Sets the vision & strategic direction for R2R, and maintenance of the R2R Service Catalogue/ Taxonomy
• Ensure maintenance of process documentation (i.e. Process models, Standard Operating Procedures)
• Liaise with Central (Delivery Hero), Regional and Governance, Risk and Compliance (GRC) on managing relevant policies and procedures covering R2R processes
• Assess change requests, prepare decision making and foster implementation
• Actively help to solve systemic or complex issues and problems in an effective manner
• Support internal and external audits

Qualification & Requirements

• CPA, CA, ACCA or equivalent certification strongly preferred
• 10+ years of experience in accounting/finance roles, with at least 5+ years working with BPO/ shared service providers in a similar role, with a strong understanding of outsourced finance operations
• Strong knowledge of IFRS, financial close, consolidation, intercompany accounting, and external reporting
• Knowledge of working in global business environment with sound understanding of global process and transactional flows
• Experience with large-scale ERP platforms, preferably SAP and finance transformation projects
• Strong stakeholder management skills, including working with global teams across time zones
• Proven track record in process improvement, automation, and compliance in a tech-enabled environment
• Excellent analytical, communication, and change management skills.

Key Competencies

• Process Thinking & Operational Excellence
• Tech-Savvy & Automation-Oriented
• Financial Acumen & Compliance
• Global Collaboration & Communication
• Continuous Improvement & Innovation

Benefits

• A dynamic and challenging work environment.
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company.
• Other benefits include free food, health and dental insurance, and learning and development opportunities!