Head of Shared Services, Workforce Analytics and HRIS

Key Responsibilities

• Collaborates with senior leadership to understand the bank’s goals then drives the design and evaluation of HR strategies through analytics, metrics and insights to align with overarching organizational growth.
• Ensures that all HR related administrative forms, reports, processes, and audits are completed accurately, timely, and in compliance with company policies and relevant local, state, federal, and provincial regulations for HR recordkeeping, audits, and compliance.
• Directs HRIS, Workforces Analytics, and Operations functions ensuring compliance with multi-state regulations, leading the implementation and design of how work is carried out in the HR department.
• Understands complex processes such as human capital planning and workforce planning to provide analysis that will move the bank forward and enable data-based decision making.
• Oversees the execution of HR operational activities and data management.
• Serves as a point of contact for HR-related inquiries and provide timely and accurate responses while resolving any issues or concerns while driving employee satisfaction.
• Identifies optimal solutions that meet the needs of the HR functions by recommending process improvements, system enhancements, work structures, and alternatives based on specific needs, while understanding best practices and risk mitigation.
• Develops a HRIS road map aligned with business and HR priorities.
• Evaluates and drives the implementation and success of the HR eco system (HCM and all HR technologies and modules).
• Responsible for system administration duties and ensures data security configuration/change requests are aligned pursuant to governance model/internal controls.
• Creates and/or modifies reports, dashboards, extracts, imports as needed; delivers accurate and insightful KPI reports, dashboards, and data to cross-functional stakeholders.

Qualification & Requirements

Minimum Qualifications

• 8 years of experience in HR Leadership
• Previous background supporting HR Operations
• Previous background utilizing advanced analytics

Preferred Qualifications

• 10 years of experience in HR Leadership
• Enterprise Project Management experience
• Previous experience in the banking industry

Educational Requirements

• University (Degree) Preferred

Work Experience

• 8+ Years Required; 10+ Years Preferred

Benefits

• Medical, dental, vision & HSA/FSA
• 401(k) savings
• Paid holidays & generous PTO
• Additional wellness & voluntary benefits

Additional Company-provided Benefit Options (subject To Plan Terms)

• Tuition reimbursement
• Commuter Benefits
• Life and Disability Insurance