Senior Technical Product Manager – Shared Services & Work Visibility

Key Responsibilities

Drive Product Strategy & Ownership

• Define and maintain product vision and roadmaps for Atlassian tooling, Azure Translation Services, and emerging platforms like Rovo AI.
• Own and prioritize product backlogs across multiple workstreams, ensuring alignment with business goals and user needs.
• Evaluate and onboard new tools to enhance work visibility, OKR tracking, and cross-team collaboration.

Execute Migration & Platform Enablement

• Lead the enterprise migration of Jira and Confluence from Data Center to Cloud, partnering with engineering and business teams.
• Support integration and adoption of shared services platforms, including Azure Translation Services and AI-powered tools.

Facilitate Cross-Functional Collaboration

• Partner with program managers, solution engineers, analysts, and delivery leads to ensure seamless execution across initiatives.
• Facilitate stakeholder alignment and change management across business units and technical teams.

Foster Innovation & Continuous Improvement

• Champion digital transformation and process re-engineering efforts.
• Leverage design thinking and data analysis to inform product decisions and drive adoption.

Qualification & Requirements

We’d love to hear from people with:

• Bachelor’s degree or equivalent experience in a related field
• Demonstrated ability to use analytics and optimization tools to inform product planning and prioritization (5 years)
• Demonstrated ability to work with design and engineering to deliver customer facing features (5 years)
• Hands on experience in developing roadmaps, priorities, features, story outlines, writing user stories, refining product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, changing environment with variety of stakeholders (5 years)
• Industry experience in a technology environment with a record of successfully delivering complex products (7+ years)

Preferred Qualifications

• 7+ years of industry experience in a technology environment with a record of successfully delivering complex products
• Recent experience in building applications for web and/or mobile
• Ability to read and understand programming languages
• Strong verbal and written communications skills, ability to quickly master new systems and/or processes, capacity to stay organized while managing competing priorities
• Prior programming experience a plus
• Hands on experience in developing technical roadmaps, story outlines, writing user stories, refining product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, changing environment
• Detail- and results-oriented, able to analyze data to justify product decisions and apply key learnings.
• Ability to thoroughly understand complex business and technical issues and influence decision making.
• Ability to plan for and review technical programming specifications.
• Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities • Strong verbal and written communications skills.
• Consistently uses communications skills to influence outcomes
• Ability to influence others without authority to get things done in a timely fashion
• Ability to balance multiple priorities and meet deadlines
• Strong knowledge of agile development practices, methodologies, and tools
• Technical knowledge in web and mobile applications preferred

Benefits

Health & Well-being

Personalized health coverage for ourselves and our families needs

• Comprehensive range of medical, dental and vision insurance plans
• Mental health resources including 20 therapy sessions a year and free access to Headspace, a meditation and mindfulness app
• Support for growing families through a range of adoption, surrogacy, and fertility benefits

Financial Support 

Investing in your financial journeys, for every milestone along the way

• Eligible part-time employees can earn stock equity
• Generous retirement 401(k) match
• Safely build credit with the exclusively Starbucks credit card, Siren Card

Education 

Grow at Starbucks and beyond by going to college, on us

• 150+ degrees to choose from for your first-time Bachelors degree online at Arizona State University
• Nearly 90% of U.S. Starbucks Stores have at least one person enrolled
• Students who do not initially qualify can work towards admission with credit conversion costs fully covered

Perks

More than free coffee. Starbucks perks are built around bringing joy to your day whole lot of ways

• Free Spotify Premium Subscription
• 30% off drinks, merchandise, and food
• Free pound of coffee or box of tea every week