Manager – People Shared Services – Performance Management – Global Service Centre

Key Responsibilities

• Assist in the management of learning and talent development programs.
• Support the design and delivery of learning initiatives.
• Coordinate with stakeholders to gather learning requirements.
• Administer learning management systems and ensure data accuracy.
• Monitor and report on learning program effectiveness.
• Provide support to learners and address their queries.
• Assist in the development of learning materials and resources.

Qualification & Requirements

Key Functional And Operational Skills

• Good organizational and coordination skills.
• Strong communication and interpersonal skills.
• Knowledge of learning and talent management processes.
• Proficiency in Oracle or SuccessFactors HCM.
• Attention to detail and accuracy.
• Ability to work collaboratively in a team environment.

Deliverables

• Effective support for learning and talent development programs.
• Accurate and up-to-date learning management system data.
• Positive learner feedback and engagement.
• Timely and accurate reporting on learning activities.

Qualifications

• Education:
  • Bachelor’s degree in any discipline
• Experience:
  • 5-8 Yrs of experience of global Talent and learning operations management for large multinational corporations.
  • Proven track record of successfully implementing continuous improvement and change management initiatives in Talent and learning operations.
  • Exposure to transition/offshoring of L&D activities would be preferred.
• Skills:
  • Strong Stakeholder management skills
  • Strong analytical and problem-solving skills.
  • Ability to lead and influence without direct authority.
  • Proven track record of change management
  • Excellent communication and interpersonal skills.
  • Proficiency in continuous improvement tools and methodologies

Benefits

• Insurance Benefits
• Retirement Benefits
• Vacation Policy
• Other Perks and Benefits…