Senior Technical Product Manager – Shared Services

Key Responsibilities

• Define and maintain product vision and roadmaps for Atlassian tooling, Azure Translation Services, and emerging platforms like Rovo AI.
• Own and prioritize product backlogs across multiple workstreams, ensuring alignment with business goals and user needs.
• Evaluate and onboard new tools to enhance work visibility, OKR tracking, and cross-team collaboration.
• Lead the enterprise migration of Jira and Confluence from Data Center to Cloud, partnering with engineering and business teams.
• Support integration and adoption of shared services platforms, including Azure Translation Services and AI-powered tools.
• Partner with program managers, solution engineers, analysts, and delivery leads to ensure seamless execution across initiatives.
• Facilitate stakeholder alignment and change management across business units and technical teams.
• Champion digital transformation and process re-engineering efforts.
• Leverage design thinking and data analysis to inform product decisions and drive adoption.

Qualification & Requirements

• Bachelor’s degree or equivalent experience in a related field
• Demonstrated ability to use analytics and optimization tools to inform product planning and prioritization (5 years)
• Demonstrated ability to work with design and engineering to deliver customer facing features (5 years)
• Hands on experience in developing roadmaps, priorities, features, story outlines, writing user stories, refining product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, changing environment with variety of stakeholders (5 years)
• Industry experience in a technology environment with a record of successfully delivering complex products (7+ years)

Preferred:

• 7+ years of industry experience in a technology environment with a record of successfully delivering complex products
• Recent experience in building applications for web and/or mobile
• Ability to read and understand programming languages
• Strong verbal and written communications skills, ability to quickly master new systems and/or processes, capacity to stay organized while managing competing priorities
• Prior programming experience a plus
• Hands on experience in developing technical roadmaps, story outlines, writing user stories, refining product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, changing environment
• Detail- and results-oriented, able to analyze data to justify product decisions and apply key learnings.
• Ability to thoroughly understand complex business and technical issues and influence decision making.
• Ability to plan for and review technical programming specifications.
• Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities
• Strong verbal and written communications skills.
• Consistently uses communications skills to influence outcomes
• Ability to influence others without authority to get things done in a timely fashion
• Ability to balance multiple priorities and meet deadlines
• Strong knowledge of agile development practices, methodologies, and tools
• Technical knowledge in web and mobile applications preferred

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• 401(k)