Managing Director
Unspecified
APAC/Oceania, Philippines, Laguna
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Salary
Rank
Director
Responsibility
Head of SS/GBS
Scope
Global
Workplace
100% in office
Functions
Finance
HR
IT
Reports to
Level
0
Travel Max:
0%
Posting Date
08-09-2025
Description
Manages the entire Global Business Service Center organization by maintaining and developing the right strategic vision and tactical framework (business development, service management, operations, continuous improvement, P&C, change and communication) together with Corporate Functions Heads, Innovate Global Processes Department and key opinion leaders in the S&M country & Production organizations to deliver and expand overall GBSC services.
Key Responsibilities
- Set and execute GBSC’s strategic direction in alignment with global goals
- Oversee daily operations, service quality, and cost efficiency
- Lead transformation projects and implement continuous improvements
- Work closely with global leaders to ensure service alignment and satisfaction
- Manage performance metrics, budgets, and productivity targets
- Drive digitization and innovation across processes
- Lead and grow a high-performing team, ensuring strong engagement
- Co-lead the setup and expansion of the Manila GBSC hub
Qualification & Requirements
- You must have a Master’s degree in business or a related field.
- You must have at least 5 years of experience in senior management roles.
- You must have experience leading large shared service centers with 300 or more employees.
- You must have a strong background in change management, digitization, and stakeholder engagement.
- You must have experience working with multinational companies.
Benefits
No Information Available
Company Profile
Unspecified
Industry
Unspecified
Revenue
Employees
Fortune 500 Rank
NA
Global 500 Rank
NA
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