Senior Manager – SAP Sales and Distribution (OTC)

Key Responsibilities

• Serve as SME in the design, configuration, testing, and deployment of SAP Order to Cash (OTC) processes including order management, pricing, delivery, invoicing, and receivables.
• Collaborate with business stakeholders to gather and analyze requirements, translating them into SAP functional designs and solutions.
• Provide technical expertise to ensure end-to-end OTC processes, ensuring alignment with business goals and SAP best practices.
• Configure and customize SAP SD (Sales & Distribution) and other relevant modules to meet the needs of the business.
• Accountable for data migration, system upgrades, and ongoing maintenance in the OTC.
• Troubleshoot and resolve SAP OTC related issues, providing root cause analysis and implementing corrective actions.
• Ensure compliance with relevant IT policies, standards, and audit requirements.

Qualification & Requirements

Required Skills and Experience:

• 7+ years of experience working with SAP, including strong expertise in SAP SD processes.
• Proven experience in SAP OTC implementations, upgrades, and support in large-scale environments.
• Experience working in cross-functional teams and global teams in complex, matrixed organizations.
• Knowledge of EDI, IDOCs, BTP and APIs for OTC integrations.
• Understanding of tax integration (e.g., Thomson Reuters) is a plus.
• Experience in SAP Cloud commerce and Cloud for Customer implementation projects is a plus.
• Strong communication and interpersonal skills with the ability to engage effectively with technical and non-technical stakeholders.
• Ability to contribute to multiple projects simultaneously, prioritizing tasks effectively and participating in various project phases, including Solution Design, Testing, Cutover, and Go-Live.

Preferred Qualifications:

• Knowledge of Agile methodologies is a plus.
• Background in the Life Sciences or pharmaceutical industry.
• Familiarity with project management / testing tools such as JIRA, HP/ALM, X-Ray or ServiceNow.

Education:

• Bachelor’s degree in computer science, Information Systems, Business, or a related field.

Benefits

Total Rewards include compensation and financial rewards, health and insurance benefits, opportunities for employees to develop their skills and grow their careers, and programs that help meet the demands of managing an employees’ professional and personal well-being.