Strategic Communications and Engagement Lead

Key Responsibilities

• Corporate & Internal Communications: Lead the planning, drafting, and delivery of corporate messaging, executive speeches, internal announcements, and strategic updates across all PH centers. Ensures messaging is aligned with global brand tone and values.
• Strategic Campaigns & Branding: Design and implement integrated communications and branding campaigns across digital, social, and traditional channels to enhance brand visibility and strengthen Infosys BPM’s internal culture and market presence.
• Employee Engagement & Culture Building: Manage and support high-impact initiatives such as employee townhalls, DEI programs, employee connects, and Great Place to Work certification, and other activities to enhance engagement and workplace culture.
• Market & Competitor Intelligence: Conduct external research and gather insights to shape communication strategies, identify industry trends, and support participation in organic awards and benchmarking initiatives.
• Stakeholder Collaboration: Collaborate with internal teams, including leadership, HR, Marketing, and various business functions to ensure consistent and compliant communication delivery across all platforms and employee touchpoints.
• Content Development & Digital Oversight: Create engaging content tailored to various audiences and platforms, and manage internal digital channels (e.g. intranet, newsletters, social media, etc.) to maximize reach and impact.

Qualification & Requirements

• At least 7 years of progressive experience in corporate communications, brand strategy, digital marketing / marketing communications in a multinational or BPO / Global Shared Services setting.
• Bachelor’s degree in Communications, Marketing, Public Relations, Journalism or any related field.
• Proven experience in executing digital campaigns and managing internal/external communication platforms.
• Strong portfolio of written content across a variety of formats and audiences
• Experience supporting or leading DEI and employee engagement initiatives.
• Highly experienced in creating branding and communications guidelines.
• Superb Oral and Written Communication Skills.
• Candidate must be willing to work in BGC, Taguig, supporting a mid-shift schedule.

KEY COMPETENCIES

• Strategic Communications – Ability to translate business objectives into effective communication strategies
• Storytelling & Writing Excellence – Exceptional writing and storytelling skills tailored for diverse audiences
• Stakeholder Influence – Strong interpersonal skills and executive presence to work with senior leadership
• Brand & Cultural Stewardship – Deep understanding of brand consistency and cultural messaging
• Digital Fluency – Skilled in digital content tools and communication platforms
• Project & Time Management – Ability to manage multiple priorities, meet deadlines, and delivery with quality
• Data-driven Mindset – Ability to measure communication effectiveness and make data-informed decisions
• Inclusion & Engagement Champion – Passion for creating inclusive, engaging, and high-trust environments

Benefits

• Quarterly Performance Bonus
• 24 Leaves annually
• Competitive HMO and Life Insurance for the employee and 2 eligible dependents upon hire
• Outstanding career development opportunities and fast track career progression
• Enjoy a fair work-life balance.
• Learning and Development Trainings
• We value Inclusion and Diversity
• Great Place to Work – Certified