Senior Director, Source to Pay

Key Responsibilities

STP Ownership

• Act as the primary representative of Source-to-Pay (STP) within Smith+Nephew.
• Oversee career development and task management of STP resources.
• Develop and execute the end-to-end STP systems and process strategy.
• Drive significant improvements in productivity, efficiency, and effectiveness of STP operations.
• Collaborate across GBS (Global Business Services) to ensure successful STP strategy delivery.
• Manage strong stakeholder relationships with Finance, Procurement, Legal, and IT.
• Develop and enforce effective global STP policies.
• Utilize robust KPIs to monitor and report performance.
• Ensure global consistency in the end-to-end STP process.
• Lead systems implementations for STP processes in new markets.
• Serve as the governing authority for all end-to-end STP process changes.
• Own the GPO (Global Process Owner) structure within STP, including Source-to-Contract (STC), Purchase-to-Order (PTO), and Invoice-to-Pay (ITP) streams.

Service Execution

• Ensure effective delivery of all upstream services to Global Procurement.
• Support Legal in ensuring compliance with NDA and contracting processes.
• Deliver self-service Purchase-to-Invoice processes via Ariba and Esker.
• Implement and manage an effective global payment channel strategy.
• Reduce workarounds and process deviations.
• Establish a streamlined structure to enhance Accounts Payable (AP) execution efficiency.
• Act as the ultimate escalation point for all STP-related issues.
• Ensure working capital optimization across payment processes.
• Guarantee that STP processes comply with global and regional regulatory requirements (e.g., SOX, GDPR)

Qualification & Requirements

• Relevant degree or equivalent job-related experience.
• 10+ years leading teams, driving transformation, and working in shared services.
• Managerial experience in large, multi-currency, multi-national organizations.
• Proven track record in business process change, automation (incl. RPA), and Business Intelligence.
• Deep knowledge of purchasing and supply chain (category management, sourcing, negotiation, tendering).
• Strong strategic thinker with experience in complex environments.
• Skilled in stakeholder management, networking, influencing, and customer experience.
• Successful leadership of major change programs.
• Results-driven, with a focus on business impact.
• Experience with SAP and/or SAP Ariba preferred.
• Hands-on leader, strong team builder, leads by example.
• High integrity, critical thinker, problem solver, proactive and accountable.
• Strong attention to detail, able to manage teams by metrics, KPIs, and targets.
• Trusted advisor in people management, operational design, shared services, process optimization, and continuous improvement.

Benefits

• Inclusion, Equity, and Belonging: We are committed to fostering a culture where everyone feels welcomed, celebrated, and empowered to thrive. Learn more about our Employee Inclusion Groups on our website.
• Your Future: annual bonus, life insurance, company stock saving plan.
• Work/Life Balance: paid volunteering hours, flexible working approach.
• Your Wellbeing: private health care with dental care package, multisport card/my benefit platform.
• Flexibility: possibility of working in a hybrid model.
• Training: hands-on learning, team-tailored programs, subsidies for language classes, certifications, and postgraduate studies.
• Extra Perks: referral bonus, recognition program, mentoring program.