Senior Director, Global Business Analytics

Key Responsibilities

COE Strategy and Alignment

• Develops, refines and aligns COE strategy and goals.
• Define and implement the next generation global operating model for S+N, including role of teams (i.e. with business onshore, in centres, in GBS COEs and IT). Subsequently, enhance, refine, and scale the Business Analytics Center of Excellence
• Reports routinely to senior business sponsors and internal customers on progress and benefits.
• Collaborate with business sponsors to ensure the proper work is being prioritized for their needs.
• Aligns the COE focus, scope and requirements with IT and senior leadership.
• Enhance the understanding of and support for a centralized analytics team and the benefits it brings.
• Deliver value and insights to the business with analytics.

Analytics methods technical leadership in practice

• Bring methods and tools to continually improve the way analytics are produced, consumed and impact including.
  • Technologies used, including Gen AI
  • Methods for checking and improving accuracy, including forecast accuracy.
  • Visualisations for maximizing understanding.

People leadership

• Develop a strong team of Business Relationship managers, Analysts, Data Scientists, and Visualisation Engineers that can efficiently deliver and support the various Analytical tools and insights needed to support the company’s goals.
• Continuously assess resource needs, optimization opportunities and placement strategies
• Develops together with the team leaders and managers clear development plans and opportunities (incl. training needs assessment, etc)

Programme and delivery oversight

• Assures analytics projects are delivered in time, quality, and cost
• Acts as escalation point and ensure transparency is provided
• Collaborate closely with IT Data & Analytics to ensure the data required to support the business is available
• Assures the quality and integrity of analytics tools and reports and drives for design consistency at the highest standards
• Successfully deliver the transition and stabilization of UDP
• Works with the team to achieve KPIs set

Qualification & Requirements

• MBA or equivalent experience, with 10-12+ years in data and analytics.
• Proven experience leading global teams and working at the executive level.
• Skilled in analytics tools (PowerBI, Tableau, Alteryx, Excel) and AI tools (Co-pilot, ChatGPT).
• Strong business acumen with the ability to translate strategy into action.
• Experience in SAP, Salesforce, Workday, ServiceNow, Ariba, and related tools is a plus.
• Understanding of AI, ML, and data science concepts is advantageous.

Benefits

• Inclusion, Diversity and Equity: Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about our Employee Inclusion Groups on our website (https://www.smith-nephew.com/)
• Your Future: Generous annual bonus and pension Schemes, Save As You Earn share options.
• Work/Life Balance: Flexible Vacation and Time Off, Paid Holidays and Paid Volunteering Hours, so we can give back to our communities!
• Your Wellbeing: Private Health and Dental plans, Healthcare Cash Plans, Income Protection, Life Assurance and much more.
• Flexibility: Hybrid Working Model (For most professional roles).
• Training: Hands-On, Team-Customised, Mentorship.
• Extra Perks: Discounts on Gyms and fitness clubs, Salary Sacrifice Bicycle and Car Schemes and many other Employee discounts.