Head of Infrastructure & Tools

Key Responsibilities

• To manage the people, processes and technologies in the IT function to ensure they deliver outcomes that support the goals of the business.
• Development and implementation of technology strategies, ensuring technology investments are enablers for business success – i.e. improve efficiency, support growth, innovation, and risk management.
• Strategic leadership to the business on all technology matters, working with subject matter experts across the Group Technology organization, such as infrastructure, service management and architecture.
• Alignment to global data governance frameworks to ensure data quality, security, and privacy, encouraging data-driven decision making by leveraging data analytics and artificial intelligence (AI) to extract insights and inform business strategies.
• Implementation of technology practices according to security, compliance and regulatory requirements, and is kept current. Implementation of work in accordance with policies and controls and are actively managing risks. .
• Digital transformation/change projects, programs and initiatives, modernizing legacy systems new and enhanced digital solutions to enable customers, clients and colleagues. .
• Management of the technology team includes hiring, training, mentoring, and setting and achieving team goals and ensuring that the technology team have the resources and support they need to be successful.
• Management of the technology budgets, ensuring appropriate prioritization of resources, ensuring investments in technology support overall business goals, and that costs are optimized, and efficiencies are delivered, where required, ensuring financial risks associated with technology are mitigated

The role holder will be responsible for the following:

• Owning AWS infrastructure-as-code to deliver secure, scalable prod and pre-prod environments.
• Lead CI/CD tooling and automation, embedding engineering controls and policy enforcement.
• Implement observability tooling for monitoring, logging, and alerting in a DevOps-driven environment.
• Provision and manage shared platform services such as Kubernetes, Kafka, service mesh, databases, and IdP.
• Ensure cloud infrastructure is secure, compliant, and cost-optimised through best practices and tooling.
• Drive platform reliability and resilience, embedding SRE principles and disaster recovery readiness.
• Collaborate with engineering, security, and architecture teams to align infrastructure with product and compliance needs.
• Define and maintain reusable infrastructure standards and templates to support consistent deployments.
• Manage vendor and tooling strategy, ensuring scalability, interoperability, and value for money.

Director Expectations

• Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives.
• Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function.
• Escalates breaches of policies / procedure appropriately.
• Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence.
• Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate.
• Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives.
• Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives.
• Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations.
• Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area.
• Negotiate with and influence stakeholders at a senior level both internally and externally.
• Act as principal contact point for key clients and counterparts in other functions/ businesses divisions.
• Mandated as a spokesperson for the function and business division.

Qualification & Requirements

All Senior Leaders are expected to demonstrate a clear set of leadership behaviors to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviors are: L – Listen and be authentic, E – Energize and inspire, A – Align across the enterprise, D – Develop others.

Benefits

No information available.