Senior Director, Clinical Shared Services
Chamberlain University
United States, Illinois, Chicago
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Salary
$100,171 - $181,034 Per Year
Rank
Senior Director
Responsibility
Site Lead
Scope
Regional
Workplace
Hybrid
Functions
Environmental Health & Safety
IT
Legal
Reports to
Level
N-1
Travel Max:
20%
Posting Date
08-03-2025
Description
The Senior Director of Clinical Shared Services is responsible for the development, management, and continuous improvement of clinical compliance activities for all Chamberlain University students. Additionally, the Director is responsible for practicum and fieldwork operations in the Chamberlain University post-licensure/graduate programs.
Key Responsibilities
- Oversees Chamberlain University’s clinical compliance for all Chamberlain University students who are required to participate in clinical experiences
- Manages practicum and fieldwork operations for all post-licensure/graduate programs.
- Manages multiple teams of people responsible for the coordination, approval, contractual arrangements, compliance, and evaluation of clinical experiences for all Chamberlain University post-licensure programs.
- Tracks key academic and business metrics related to clinical programs; consistently seeks to improve the quality and value of the practicum/fieldwork student experience.
- Works collaboratively with all colleagues who support post-licensure program directors and deans to ensure coordination and consistency of the College’s mission, philosophy, and educational outcomes across settings and programs.
- Ensures compliance with legal, accreditation, and regulatory standards, including the timely completion of required reports.
- Responds to and resolves questions and concerns regarding clinical compliance and practicum/fieldwork operations.
- Develops and manages a budget to support clinical compliance and practicum/fieldwork operations.
- Proposes and executes strategic plans that align process improvements and resource utilization to Chamberlain University’s growth strategy.
- Participates in academic planning and scheduling in order to establish scalable and repeatable processes that predict timely practicum/fieldwork identification, site approvals, and student preparation for practicum and fieldwork courses.
- Utilizes SalesForce and other technologies to improve efficiencies and provide regular reporting that measure clinical compliance and utilization, student satisfaction, preceptor/mentor satisfaction, and other metrics that show program success.
- Establishes, maintains, and measures relationship management processes with large systems, national agencies, and local healthcare agencies and community partners for clinical experiences.
- Liaises with other functional areas to establish scalable and repeatable processes with interdependencies on resources across the organization.
- Serves as the subject matter expert about Chamberlain University practicum operations and practica requirements/capstone projects/fieldwork and presents these to internal and external leaders/stakeholders.
- Participates in industry programs and initiatives to maintain currency of clinical compliance and practicum/fieldwork operations.
- Manages the selection, training/development, and evaluation of practicum/fieldwork coordination, clinical compliance, and contract specialist team members.
- Establishes and maintains superior service to students.
- Completes other duties as assigned.
- This position is a designated Campus Security Authority.
- Performs other duties as assigned
- Complies with all policies and standards
Qualification & Requirements
- Master’s Degree required or demonstrated experience in a similar role, business or healthcare administration preferred.
- 2 years of successful demonstration of operational excellence in a healthcare-related field required.
- Practicum/fieldwork coordination or clinical market development experience preferred.
- Excellent organizational, interpersonal and communication skills are required, including the development and delivery of presentations.
- Solid knowledge or experience working with healthcare partners and directly with practicum/fieldwork providers is preferred.
- Able to develop business relationships through a variety of mechanisms (phone, email, in person).
- Strong relationship skills with demonstrated experience in group problem solving, consensus building, and win-win negotiation.
- Some travel required up to 20% of the time.
Benefits
- Health, dental, vision, life and disability insurance
- 401k Retirement Program + 6% employer match
- Participation in Adtalem’s Flexible Time Off (FTO) Policy
- 12 Paid Holidays
Company Profile
Chamberlain University
Industry
Higher Education
Revenue
$455.1M
Employees
5,000
Fortune 500 Rank
NA
Global 500 Rank
NA
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