Senior Director of Affiliate Engagement and Integration

Key Responsibilities

• Own and evolve the IBU Integrated Services Framework, ensuring it reflects the needs of affiliates and hubs while aligning with LCCI’s evolving capabilities.
• Drive strategic discussions with affiliate and hub leadership (e.g., CMOs, BU Heads, GMs) to understand key business challenges and define roadmaps for LCCI support.
• Assess and track capability maturity by affiliate and hub, identifying gaps and opportunities for deeper integration and support.
• Ensure alignment with global teams to drive consistency in how affiliate and hub priorities are addressed across capability areas.
• Facilitate enhanced integration across LCCI capability teams, improving collaboration, handoffs, and delivery to affiliates and hubs.
• Lead periodic engagement meetings with LCCI leadership and affiliate/hub executives, providing updates on progress, challenges, and strategic initiatives.
• Define and track success criteria and value measures for affiliate and hub integration, ensuring transparency and accountability in outcomes.
• Serve as a thought partner to affiliates and hubs, bringing forward innovative solutions, best practices, and insights from across the organization.
• Champion a culture of partnership, agility, and customer-centricity in all affiliate- and hub-facing interactions.
• Define and operationalize a working model with U.S.-based global teams that ensures strategic alignment on affiliate and platform priorities, while maintaining LCCI’s ability to execute efficiently and independently.

Qualification & Requirements

Minimum Qualification Requirements:

• Postgraduate degree in a relevant field (e.g., MBA, MSc, MPharm) or equivalent professional experience.
• 15+ years of experience in the pharmaceutical, healthcare, or professional services industry, with a strong background in commercial operations, affiliate/hub engagement, or client-facing consulting.
• Demonstrated success in leading cross-functional, cross-market initiatives, particularly in matrixed global organizations or client delivery environments.
• Deep understanding of affiliate business models, launch excellence, go-to-market strategies, and/or client delivery frameworks.
• Proven ability to influence senior stakeholders, navigate complexity, and drive alignment across diverse teams and geographies.
• Strong communication, relationship-building, and strategic planning skills.
• Extensive experience managing large-scale, global, multi-stakeholder engagements, with a proven track record of delivering integrated services across complex organizational structures.
• Demonstrated ability to navigate and influence within matrixed organizations, ensuring strategic alignment and operational efficiency.
• Strong background in developing and implementing scalable frameworks for affiliate/hub engagement and integration, ideally with experience in market-facing or client advisory roles.
• Proven expertise in driving cross-functional collaboration and managing diverse teams across geographies.
• Experience in defining and tracking success criteria and value measures for large-scale initiatives.
• Excellent problem-solving skills, with a focus on innovative solutions and continuous improvement.

Preferred Qualifications:

• Experience in a client-facing consulting role at a global professional services firm (e.g., Accenture, Deloitte, PwC), with a focus on healthcare or life sciences strategy, transformation, or operations.
• Experience working in or with global capability centers or shared services organizations.
• Familiarity with digital transformation, omnichannel strategy, or AI-driven innovation in a commercial context.
• Exposure to emerging markets and diverse healthcare systems.
• PMP or equivalent project management certification.

Benefits

• Insurance Benefits
• Retirement Benefits
• Vacation Policy
• Other Perks and Benefits…