Director, Data, Reporting and Insights

Key Responsibilities

• Partner with senior leaders, Impact & Inclusion (I&I) teams, and other stakeholders to define and scope data, reporting, measurement and evaluation needs for a range of philanthropic, corporate social responsibility and employee engagement initiatives.
• Collaborate with I&I teams to solution key data questions as well as create and manage data insights and reporting processes; Research and design proactive strategies to better leverage data in a storytelling and predictive capacity.
• Identify and utilize internal and external information sources to design, build and maintain data queries and models that support I&I goals, strategic planning, financial operations and align to business growth priorities.
• Identify and lead projects that leverage company assets and talent to deliver philanthropic programming.
• Collaborate closely with the I&I Technology team as well as business teams from Enterprise Business Intelligence, Digital Equity, Public Policy, External Affairs and Corporate Communications to influence the design and administration of our database and related collection tools and processes. Partner to develop and manage analytic tools that meet I&I technical and user criteria, along with reporting/analytics needs. Prepare presentations that combine analytical rigor with persuasive narrative and data visualization to bring insights to life.
• Collect, curate, query, and mine data and develop reports and dashboards to document financial, operational, and performance metrics in corporate giving, employee charitable giving, and volunteerism to support strategic planning, impact storytelling, and financial reporting needs.
• Working under a shared services model to manage research and benchmarking capacity to advance understanding of national philanthropic, employee engagement activities, and identify best practices in corporate social responsibility to support program design, measurement, and evaluation.
• Develop and maintain protocols to handle and track ad hoc data requests while ensuring accuracy in information that may be available in public forums.
• Ensure oversight and compliance with information governance policies and procedures.
• Promote and evangelize a culture of excellence, data driven discussions, healthy skepticism, intellectual curiosity, knowledge sharing, and teamwork.
• Develop and mentor others within the organization in using key analytical and forecasting tools, statistical analysis, and data reporting methods.
• Stay current with emerging trends in analytics, statistics, and visualizations and apply them to business challenges.
• Consistent exercise of independent judgment and discretion in handling confidential information.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

Qualification & Requirements

Competencies/Skills

• Comprehensive understanding of Comcast’s Impact & Inclusion’s priorities.
• Ability to communicate technical concepts to a non-technical audience and “tell the story”.
• Strong analytical, problem-solving skills, organizational skills; interpersonal, leadership, team building, decision-making, conflict resolution and negotiation skills.
• Preference: BA/BS degree in economics, statistics, psychology, finance, computer science, mathematics, business analytics or data science. Master’s degree or PhD a plus.
• 8 or more years of relevant work experience, preferably in analytic role
• Proficient in data cleaning, wrangling, and manipulation techniques. Experience with data visualization tools such as Tableau and Power BI.
• Highly proficient in SQL. Experience with Python and/or R preferred.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience – think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff – be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team – make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System – a way of working that brings more employee and customer feedback into the company – by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what’s right for each other, our customers, investors and our communities.

Skills:

• Structured Query Language (SQL)
• Tableau (Software)
• Data Analytics

Education

• Bachelor’s Degree
• While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

• 10 Years +

Benefits

At Comcast, you’ll work alongside best-in-class innovators in a fast-paced and rewarding environment – but that’s not all. Full-time employees are eligible for a number of benefits and special perks, including:

A STRONG BENEFITS PACKAGE

• Medical, Dental and Vision benefits are available to eligible employees and their family members from day 1 of your employment, with health care assistants to help you navigate your benefits, as well as virtual care visits and expert second opinions, mental health care, 401k matching, financial coaching and much more.

STATE-OF-THE-ART CARE

• Programs like Doctor on Demand, Second Opinion, and Centers of Excellence help you find medical care quickly.

THE CHANCE TO JUMPSTART YOUR SAVINGS

• Our 401(k) program offers a generous company match.
• We also have discounted stock purchase opportunities for employees throughout the year.
• Comcast also offers complementary personal finance counseling from professionals – from budgeting to long-term planning.

BENEFITS TO SUPPORT LIFE MILESTONES

• Maternity management, adoption assistance, child and elder care resources, help buying a car/home, going back to school, fitting wellness into your lifestyle.

FREE CABLE – UNLIMITED ENTERTAINMENT

• Comcast employees in serviceable areas enjoy free XFINITY TV and Internet services, as well as deeply discounted Voice and Home options – an annual savings of about $3,000.

DISCOUNTED TICKETS & EVERYDAY SAVINGS

• Employees enjoy discounted tickets to the Universal Orlando and Hollywood theme parks, as well as 20% off Fandango gift cards.
• We also offer Comcast employees the opportunity to get discounts and cash back on nearly 800 products and services.