Staff Product Manager, Payments

Key Responsibilities

• Crafting feature and scope definitions that balance customer, business and implementation perspectives
• Gathering insights from our existing customer base, internal stakeholders, and market trends to help shape product direction
• Creating easily understood product delivery plans and requirements in collaboration with technical and design team members
• Driving implementation and execution of the team’s roadmap
• Contributing and evaluating new product concepts for consideration in future roadmap plans
• Collaborating with Go-to-Market teams to coordinate successful product launches
• Defining and reporting on product success
• Building trusted relationships with stakeholders, both internally and externally
• Becoming the Product SME for the product offerings you own
• Contributing as part of the wider team to achieve organizational objectives even if this means doing things that aren’t strictly within the scope of your role

Qualification & Requirements

• Successful candidates must have a proven product management track record in SaaS products at scale.
• Bachelor’s degree
• 8+ years of experience in product management, ideally within ecommerce, payments and/or SaSS products.
• Demonstrated expertise in leading cross-functional teams, driving product vision, and executing product roadmaps in a fast-paced, agile environment.
• Excellent communication and leadership skills, capable of articulating complex concepts to a diverse audience, including senior leadership, technical teams, and non-technical stakeholders.
• A deep passion for enhancing user experiences through technology, with a customer-centric approach to solving problems and delivering value.
• A collaborative mindset, with the ability to forge strong relationships across the organization, influence without authority, and lead teams toward shared goals and successful outcomes.
• Expertise in product management and Agile/Scrum product development life cycles, as well as building and delivering high-quality software on time
• A solid understanding of setting, measuring, and improving product success metrics
• Familiarity working in parallel with multiple squads across different time-zones
• Ability to lead client discovery, solutioning, and alignment conversations
• Understanding of product strategy development and roadmapping tools

Even better if you have, but not necessary:

• MBA
• Understanding of payments, ecommerce, invoicing, and other products that are critical in retail merchant workflows
• Retail and eCommerce industry experience

Benefits

Come live the Lightspeed experience…

• Lots of autonomy, flexible work culture and the option of fully remote work
• Genuine career opportunities in a company that’s creating new jobs every day
• Opportunity to make a difference; help merchants grow their businesses and become more successful by creating or improving products and addressing customer feedback
• Work in a team big enough for growth but lean enough to make a real impact
• Development of very high traffic products, used at the global scale
• Opportunities to learn and expand your skill set
• Become a valued part of the diverse and inclusive Lightspeed family

… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

• Lightspeed equity scheme (we are all owners)
• Flexible paid time off policy
• Extended Healthcare benefits
• Health and wellness benefit of $500 per year
• Paid leave and assistance for new parents
• Mental health online platform and counseling & coaching services
• Volunteer day