Head of Lending Systems

Key Responsibilities

• Leads cross-functional collaboration with key stakeholders to identify and champion process improvements and automation strategies that enhance enterprise-wide productivity and operational efficiency.
• Analyzes industry trends and leverages professional expertise to evaluate emerging technologies and recommend innovative solutions aligned with strategic business goals.
• Oversees system reviews and assessments, ensuring thorough evaluation of business requirements, risk analysis, cost justification, and compatibility with enterprise architecture to support process optimization and technology initiatives.
• Serves as a senior subject matter expert on enterprise projects, translating business needs into clear objectives, defining scope, estimating resource allocation, mitigating risk, and ensuring timely, high-quality deliverables.
• Provides executive oversight of system configuration and documentation for new application implementations, ensuring alignment with operational standards and business requirements.
• Establishes and validates enterprise testing protocols, including the development and execution of test plans, to ensure system integrity and performance across business units.
• Directs the creation of procedures, training programs, and change management strategies to support successful deployment of new systems, features, and business processes.
• Oversees system integrations and data governance, ensuring accurate data mapping and consistency across platforms as new products or features are introduced.
• Provides governance over user access management and security protocols for designated enterprise applications, ensuring regulatory and internal compliance.
• Leads feasibility assessments of new initiatives, process reengineering efforts, and technical solutions, providing strategic input on organizational impact and alignment with business goals.
• Oversees resolution of complex system issues, applying sound judgment and executive decision-making to implement effective, scalable solutions.
• Prepares and reviews strategic business documentation, including cost-benefit analyses, risk assessments, technology roadmaps, and operational evaluations to support executive decision-making.
• Acts as a strategic partner and thought leader within the leadership team, fostering collaboration and alignment across departments.
• Champions the Bank’s mission, vision, and core values through strategic initiatives and leadership behavior.
• Ensures full compliance with Bank policies, procedures, cybersecurity standards, and all applicable regulatory requirements.
• Directs the planning, implementation, and oversight of enterprise systems that support data acquisition, business intelligence, and strategic decision-making.
• Represents the Bank in external forums, including industry and community events, promoting the Bank’s mission and reinforcing its reputation.
• Provides strategic support and documentation during internal, state, and federal audits or regulatory examinations.
• Supports business continuity by ensuring effective succession planning, cross-training, and team leadership across functional areas.

Other Duties

• Performs additional duties, as directed by management.
• Complies with all related consumer regulatory requirements.

Qualification & Requirements

• Bachelor’s degree in computer science, management information systems, operations, or a related field or equivalent experience.
• Minimum 7 years of banking experience with knowledge of financial industry operations and systems preferred.
• Strong knowledge of databases and IT infrastructure preferred.
• Demonstrated project management skills.
• Excellent oral and written communication skills.
• Strong analytical, critical thinking, and problem-solving skills.
• Strong attention to detail and data accuracy.
• Strong interpersonal skills, professional judgment, and discretion when working with teams and third parties.
• Highly organized, adaptable, and team-oriented with a proactive mindset and accountability.
• Proven ability to evaluate and improve business processes.
• Demonstrated ability to coordinate multiple initiatives, prioritize tasks, and meet deadlines in a fast-paced environment.
• Ability to translate business requirements into functional specifications and interpret complex data for non-technical audiences.
• Ability to engage stakeholders at all levels, including external vendors.
• Ability to work under pressure and navigate changing priorities while maintaining professionalism and strong working relationships.

Benefits

No information available.