Marketing Director (U.S Healthcare Company) Pioneer team

Key Responsibilities

• Oversee the day-to-day operations, performance, and growth of the Manila-based shared marketing services team
• Lead, mentor, and support team members across functions including digital marketing, social media, content, copywriting, communications, design, web development, analytics, and project management
• Serve as the primary liaison between Manila marketing operations and U.S.-based marketing and recruitment teams
• Partner with the Chief Marketing Officer to drive marketing priorities across recruitment, brand awareness, internal engagement, partnerships, and community campaigns
• Ensure the timely and high-quality delivery of marketing assets, campaigns, reports, and projects that align with organizational goals
• Drive process improvement, capacity planning, and resource management using tools like Monday.com
• Champion collaboration, transparency, and alignment with the company’s mission across all marketing efforts
• Manage external communication escalations, review workflows, and handle time-sensitive requests
• Represent marketing in cross-functional planning with People & Culture, Talent Acquisition, Communications, and Operations teams
• Monitor key performance indicators (KPIs), ensure budget adherence, and support data-driven performance management in collaboration with team leads and leadership

Qualification & Requirements

• 8–10+ years of experience in a senior marketing leadership role, with a proven track record managing cross-functional and cross-border teams
• Strong executive presence and excellent communication skills, both written and verbal
• Deep expertise in digital marketing, communications, content, creative strategy, and performance marketing
• Demonstrated experience in operational marketing and managing scalable marketing delivery
• Experience working within shared services or BPO environments
• Skilled in leading distributed or global teams and collaborating across time zones
• Strong people leader with a focus on coaching, empowerment, and high-performance team culture
• Proficient in project management tools (e.g., Monday.com) and marketing platforms (e.g., Google Ads, WordPress, Meta Suite, and analytics tools)
• Bonus: Experience in healthcare, nonprofit, human services, or purpose-driven sectors
• Bonus: Familiarity with U.S.-based audiences and recruitment-focused marketing

Experience:

• Senior marketing leadership role: 8 years (Required)
• Shared services or BPO environments: 8 years (Preferred)
• Leading distributed or global teams: 6 years (Preferred)
• Operational marketing background: 6 years (Preferred)

Benefits

• Health insurance
• Paid training
• Supplemental Pay:
  • 13th month salary
  • Overtime pay