AGILE Product Owner – 1LMX ERP – Shared Technical Services

Key Responsibilities

Strategic Vision & Roadmap:

• Define and articulate the strategic vision and roadmap for ERP shared technical services, aligning with overall IT and business strategies.
• Conduct ongoing research and analysis of industry trends, emerging technologies, and best practices in ERP technical services to identify opportunities for improvement and innovation.
• Collaborate with enterprise architects, solution architects, and other product owners to ensure seamless integration and alignment across the broader application landscape.

Backlog Management & Prioritization:

• Own, define, and prioritize the ERP Shared Technical Services backlog, ensuring it reflects business value, technical dependencies, and strategic priorities.
• Translate high-level business requirements and technical needs into clear, concise, and actionable user stories, epics, and acceptance criteria.
• Facilitate backlog grooming sessions with the Agile development team(s) to ensure a shared understanding of requirements and readiness for sprint planning.
• Delivery, stability, & performance ownership for back office services being leveraged across 1LMX ERP
• Stakeholder Collaboration & Communication:
• Act as the primary liaison between business stakeholders (e.g., functional ERP leads, business process owners, IT leadership) and the technical delivery teams.
• Proactively gather and synthesize requirements from diverse stakeholders, resolving conflicts and building consensus.
• Communicate progress, impediments, and key decisions to stakeholders regularly and transparently.

Agile Leadership & Team Support:

• Actively participate in all Agile ceremonies (e.g., sprint planning, daily stand-ups, sprint reviews, retrospectives) to provide guidance, clarification, and remove roadblocks for the team.
• Ensure the team understands the product vision, goals, and user needs, fostering a collaborative and high-performing environment.
• Champion Agile principles and practices within the team and across the organization.

Technical Understanding & Oversight:

• Possess a strong understanding of ERP technical architecture, integration patterns, data models, and common technical challenges.
• Work closely with technical leads and architects to ensure proposed solutions are technically sound, scalable, and maintainable.
• Oversee the quality and successful delivery of shared technical services, ensuring they meet defined performance, security, and reliability standards.

Vendor Management (as applicable):

• Collaborate with external vendors and partners (i.e. SAP NS2) for specialized technical services, ensuring their deliverables align with the product roadmap and quality standards.

Qualification & Requirements

Basic Qualifications

• US Citizenship is required for this role
• Strong background as an AGILE Product Owner, Business Analyst, or similar role in an Agile environment, with a strong focus on enterprise-level applications.
• Proven experience with ERP systems (e.g., SAP, Oracle, Microsoft Dynamics, Workday, Infor) in a technical or functional capacity.
• Demonstrated success in defining product roadmaps, managing backlogs, and delivering value through iterative development.
• Proven ability to translate complex business requirements into clear and concise technical specifications / features / stories.
• Proven experience working in an Agile/Scrum development environment.
• Good communication, interpersonal, and presentation skills, with the ability to effectively communicate complex technical concepts to non-technical stakeholders.

Desired skills

• Proven experience managing shared technical services (e.g., printing services, job scheduling services, ALM tools, etc.) or platform-level products (e.g., SAP BTP) within a complex IT landscape.
• SAFE AGILE Product Owner or equivalent certification preferred.
• Strong understanding of ERP technical components (e.g., integrations/APIs, customizations, reporting tools, data migration).
• Knowledge of JIRA workload and project tracking software tools.
• Knowledge of cloud-based ERP environments and SaaS models is a plus.
• Strong analytical and problem-solving abilities, with a keen eye for detail.
• Excellent leadership, negotiation, and conflict-resolution skills.
• Ability to thrive in a fast-paced, dynamic, and collaborative environment.
• Proactive, self-motivated, and results-oriented.

Benefits

• Insurance Benefits
• Retirement Benefits
• Vacation Policy
• Other Perks and Benefits…