Chief Information Officer

Key Responsibilities

• Oversee and direct the activities of the Department of Information Technology and Communication Services.
• Establish, evaluate, and maintain all information data systems and infrastructure.
• Manage information communication systems, including the public website for Tioga County government.
• Develop and maintain comprehensive system documentation, including inventories, warranty status, diagrams, and other relevant documentation.
• Serve as a strategic business decision advisor, providing expert guidance and counsel to the County Legislature and associated entities on all matters concerning information technology.
• Lead future planning initiatives using a process of continual improvement.
• Influence policy within the scope of information technology.
• Manage and coordinate the delivery of shared IT services to associated municipal entities, interfacing with their respective leadership.
• Supervise staff within the Department of Information Technology and Communication Services, as well as a small number of contractors.

Qualification & Requirements

• The ideal candidate will possess extensive knowledge of business practices for technological solutions, NY State County government agencies, and federal and state IT regulations across various sectors.
• They should be well-versed in IT governance methodologies, network technologies, Microsoft Network Operating Systems, and enterprise messaging systems.
• Proficiency in database applications, network security, and automation tools is essential.
• The candidate must also have strong organizational, analytical, and communication skills, with the ability to manage multiple projects, draft complex documents, and supervise staff effectively.

Civil Service requirements

• The title of Chief Information Officer is Competitive, requiring applicants to meet minimum qualifications established for the position and successfully meet civil service examination requirements.
• A provisional appointment may be made to this position.
• Permanent appointment will be dependent upon participation in the examination AND being reachable from the resulting eligible list.

Experience

• Graduation from a regionally accredited or New York State registered college or university with a Master’s degree in business administration, information technology, engineering, or in closely related fields and six (6) years of full-time work experience (or its part time equivalent) in the field of information systems, three (3) years of which must have been in a technical or advisory capacity which involved the development and/or implementation of a computer system and involved the supervision of subordinates; OR
• Graduation from a regionally accredited or New York State registered college or university with a Baccalaureate degree in business administration, information technology, engineering, or in closely related fields and eight (8) years of paraprofessional or professional level full-time work experience (or its part time equivalent) in the field of information systems, four (4) years of which must have been in a technical or advisory capacity which involved the development and/or implementation of a computer system and involved the supervision of subordinates; OR
• An equivalent combination of education and experience as defined in (a) and (b).
• Industry standard certifications such as Cisco and Microsoft technical certifications, Project Management, ITIL, and others are highly desirable.

Benefits

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance