Vice President, HR Service Line
Genpact
APAC/Oceania, India, Gurgaon
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Salary
Rank
VP
Responsibility
Functional Tower Lead
Scope
Global
Workplace
100% in office
Functions
HR
IT
Marketing
Reports to
CHRO
Level
N-2
Travel Max:
0%
Posting Date
07-06-2025
Description
Inviting applications for the role of Vice President, HR Service Line!
In this role you will design enterprise-scale HRO solutions to win and shape complex deals; architect digital-first HRO solutions leveraging AI, Automation and Shared Services; lead pre-sales strategy and HR operating model design for global clients; partner with CHROs to co-create future ready HRO blueprints and drive growth by translating HR challenges into scalable, commercial solutions.
Key Responsibilities
- Design customized HR including outsourcing solution focusing on key factors and leverage digital and AI tools
- Lead client meetings – solution presentations, solution orals, transformation workshops
- Experience of designing solutions and process design with employee experience outcome and journey at the core
- Advise & consult clients on future state HR organization design and Target Operating Model
- Advise on the best-in-class HR technology stack and the most optimal use of it
- Lead key strategic initiatives, driving HR Transformation and process reengineering to increase HR process effectiveness and efficiency while reducing costs of HR operations
- Work closely with Transitions and Change Management teams to ensure smooth transition of HR processes/activities to Genpact
- Leading programs and managing projects to ensure successful delivery of planned outcomes
- Support/work with diverse, multi-cultural global teams to create HRO solutions for clients
- Build and maintain strong relationships with clients, ensuring their high satisfaction with the project outcomes and recurring business cooperation.
- Stay up to date with the latest HR trends, industry practices, and legislative changes to ensure clients receive innovative and compliant HR solutions.
- Lead a team of HR Service Line experts, review, coach and mentor direct reports and other team members.
- Lead blueprint, due diligence projects, provide strategic oversight and governance to the team and client stakeholders
Qualification & Requirements
Minimum Qualifications / Skills
- Graduation in Human Resources, Preferably Masters in Human Resources.
- Prior HR Consulting and Solutioning experience in the BPO Industry with driving transformation and technology implementation projects will be requisite.
Preferred Qualifications/ Skills
- Relevant years of experience in Human Resources consulting & solutioning with at a managerial level
- Proven track record of successfully leading and managing HR Transformation projects
- Ability to work in ambiguity and to manage multiple projects simultaneously with tight deadlines
- Experience in designing and mapping employee journeys across moments that matter
- Project Management acumen (project management certification will be an asset)
- Global exposure know-how of different cultures
- Strong presentation skills, both verbal and written (good command of Ms PowerPoint and Excel will be requisite)
- End to End knowledge of HR function
- Good analytical and problem-solving skills and ability to handle difficult client interactions.
- Knowledge and expertise of the major HR technology solutions covering HCM systems, workflow management applications and standalone AI tools
Benefits
- Insurance Benefits
- Retirement Benefits
- Vacation Policy
- Other Perks and Benefits…
Company Profile
Genpact
Industry
IT Services & Consulting
Revenue
$4.59B
Employees
118,900
Fortune 500 Rank
NA
Global 500 Rank
NA
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