Director of Operations

Key Responsibilities

• Establishing and managing a Data Center Operations Team accountable for the maintenance and operation of server hardware and supporting infrastructure at scale
• Work with regional teams that affect and deliver services to data center operations such as network operations, project management, facilities/maintenance management, logistics, tooling and supply chain teams in order to successfully maintain data center uptime to enable ongoing business growth
• Mentoring and developing engineers and technicians such that they can run daily operations with minimal supervision
• Build and lead a diverse, world-class data center operations team, developing both the technical capabilities and leadership qualities of engineers and technicians
• Identify and participate in the creation of documentation for the regional DC knowledge base. Implement process improvements and inform best practices in data center operations
• Drive specifications for tooling and automation that facilitate deployment, monitoring, trending data analysis to help drive ongoing improvements.
• Prioritize and assign trouble tickets to data center technicians and operators
• Routinely review ticket queue for critical maintenance events, site activities and address accordingly

Qualification & Requirements

Relocation required to the Philippines (Manila)

Benefits

No information available.