Senior Manager, UX Design, FinTech, FinTech UX Design and Research

Key Responsibilities

•  Lead and mentor a multi-disciplinary design team
• Have deep expertise in UX design (frameworks, interaction models, prototypes, research)
• Think big, framing designs in the context of the broader customer experience, and are equally comfortable diving deep into the details
• Present design work to stakeholders, customers, and executive leadership for review, feedback, and sign-off
• Prioritize effectively, use data to inform your decisions, weigh the impact and tradeoffs of decisions, and seek input where needed to drive alignment
• Work closely with product, engineering, and business partners to develop a shared vision and lead a process to define and design experiences that deliver on those shared objectives
• Comfortable navigating from ambiguity to clarity, drawing upon your expertise and design process to create structure.
• Proactively plan ahead, look around corners, and can see the next step (even when it doesn’t exist yet)
• Develop processes that drive quality and efficiency to help designers accomplish more than what they could otherwise

A day in the life

The Sr. Manager of UX Design for FinTech will elevate their entire team. You will inspire and mentor UX practitioners and partners, leading projects throughout the planning, design, and development cycle. You are expected to think like an owner, always raise the quality of the CX, and be a relentless advocate for customers. You will use your organization and communication skills to bring clarity to chaos, working strategically with other team leaders and team members across the organization.

About the team

You’ll join a growing team of UX practitioners who help each other develop and thrive. You will have autonomy and ownership while contributing to the supportive culture on the team. We gather often to collaborate, ask questions, and grow together, so bring your unique skills and experience and be prepared to share, learn, and grow with us.

Qualification & Requirements

Basic

• 10+ years of design experience
• 5+ years of leading multi-discipline Design teams (ie. visual design, interaction design, user research, etc.) experience
• Experience managing teams
• Experience leading a diverse team in the delivery of experiences from end to end (user flows, wireframes, high-fidelity visuals)

Preferred

• Experience presenting to and effectively advising senior leaders outside of design
• Experience embedding design within product teams for agile design and development collaboration
• Experience scaling design systems and processes
• Experience in financial technology or enterprise software
• Track record of successful cross-functional collaboration

Benefits

Financial success

• Competitive Pay
• Amazon Stocks
• 401(K) plans with company match
• Paid Life and Accident Insurance
• Financial Counseling
• Estate Planning Services
• Paid Short-term and Long-term Disability

Employee Health

• Medical, Dental, and Vision coverage
• Paid Time and Holidays
• Other leave and medical accommodation options for mental and physical health concerns

Caring for Families

• Access to a network of childcare and eldercare caregivers
• Discount on select day care centers
• Free resources for parents of children with autism, ADHD, and developmental disabilities
• Adoption assistance for qualified domestic and international adoption expenses including attorney fees, court costs, and travel.

Parental leave

• Up to 20 weeks of paid leave to birthing mothers
• Six weeks for adoptive parents
• Leave Share program providing six weeks of paid parental leave to a spouse or partner who isn’t eligible for parental leave from their employer
• Ramp Back program supporting birth parents as they readjust to work schedules as new parents

Tuition

• Amazon pays college tuition for front-line employees