Head of Halifax Delivery Centre

Key Responsibilities

Leadership & Strategy

• Develop and implement the strategic vision for the strategic delivery centre in Halifax.
• Lead and mentor a team of professionals across a wide variety of technology frameworks.
• Foster a culture of collaboration, innovation, and continuous improvement.
• Operate in a matrix management model with your peer group around the broader Axis landscape.

Partner and integrate with the nine value streams set up for delivery within BTS:

• North America Intake & Underwriting
• North America Product
• North America Programs Business
• North America Claims
• Global Markets Intake
• Global Markets Policy
• Reinsurance
• Pricing and Risk Management
• Corporate & HR
• Delegated Business

Document Management Shared Service

• Manage the document management function to ensure efficient and secure handling of all company documents.
• Implement and maintain document management systems and processes.

Integrations

• Lead the integration efforts to ensure seamless connectivity between various systems and applications.
• Oversee the design, development, and maintenance of integration solutions.

User Experience

• Champion user experience initiatives to enhance the usability and satisfaction of internal and external users.
• Collaborate with cross-functional teams to design and implement user-centric solutions.

Development Center of Excellence (COE)

• Oversee the Development COE to drive best practices in software development.
• Ensure the adoption of modern development methodologies and tools.

Qualification & Requirements

Required Skills

• Experienced in architecture of low/no code platforms
• Experience with Azure Integration Services, Functions, Queues, Gateway
• Strong knowledge of JavaScript, YAML, React/Angular, NPM, JWT, OAuth2
• Extensive integration experience with:
  • REST APIs
  • PAS – Genius/IRIS/Duck Creek/Guidewire/Majesco
  • GL and financial systems
  • Data warehousing – Snowflake, Databricks

Desirable Skills

•  Familiarity with Unqork
• Experience with MS Dynamics 365
• Knowledge of OpenAI
• Proficiency in MongoDB
• Understanding of GraphQL
• Experience with Python

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field; Master’s degree preferred.
• Proven experience in a senior leadership role within a shared services environment.
• Strong technical background with expertise in SRE, document management, integrations, user experience, testing, and software development.
• Excellent leadership, communication, and interpersonal skills.
• Ability to think strategically and drive operational excellence.
• Experience in the insurance industry is a plus.

Benefits

No information available.