Manager, IT Site Shared Services

Key Responsibilities

• Manage the IT shared landscape across the Cell Therapy site IT systems such as Printers (connected to Manufacturing Network only), Scanners, Switches, WiFi, Laptops, Firewall rules, Domains, IT Architecture, and IT Infrastructure including Network, Servers, HM ls, etc. Manage IT LCM (Life Cycle Management) program as well as the roadmap for all IT infrastructure.
• Maintain and support benchtop systems for drug manufacturing operations.
• Support Excelsafe, Oracle EBR, BMRAM application.
• Support hardware validation and qualification.
• Support Network and IT side of label quality control and processing printing with MES and Bartender applications.
• Manage the system patching effort for various local IT systems.
• Monitor, track and reduce ServiceNow tickets related to IT Infrastructure.
• Manage spares and inventory for IT Infrastructure.
• Manage the disaster recovery of local computerized systems.
• Support any infrastructure related outages and outage planning.
• Maintain IT spares and inventory.

Qualification & Requirements

MINIMUM REQUIREMENTS :

• Bachelor’s degree or foreign equivalent degree in Computer Science, or a related field, and five (5) years of post-baccalaureate experience.

Must have experience with/in:

• Cell therapy operations and its manufacturing process;
• Bio manufacturing equipment such as Multisizers, NC202 cell counters, Melon Airborne particle counters, and Xuri Bioreactors;
• CAR-T manufacturing applications and quality control applications;
• MES (Manufacturing Execution System) Integration with lnfobatch and UDM (United Data Management) servers for electronic records;
• Network involved in Bio manufacturing and operations;
• Biopharma quality control applications and devices;
• Network migration and application migration and support; and
• VDI (Virtual Desktop Infrastructure) environment and deployment for manufacturing labs for best performance and secure access.

Benefits

Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement