AC Manila – Executive Support Senior Manager

Key Responsibilities

• Lead the design and execution of strategic initiatives to improve operational effectiveness
• Serve as a key advisor, building positive relationships with stakeholders
• Drive transformational change across teams to enhance client service
• Guide and mentor a diverse team to confirm quality service delivery
• Foster a culture of innovation and continuous improvement
• Collaborate with various departments to align goals and objectives
• Analyze operational processes to identify areas for enhancement
• Confirm compliance with organizational standards and recommended practices

Qualification & Requirements

What You Must Have

• Bachelor’s Degree
• Minimum of 10 years of experience
• Oral and written proficiency in English required

What Sets You Apart

• Leading large teams across multiple locations
• Establishing trusted advisor relationships with stakeholders
• Communicating effectively with diverse audiences
• Influencing compliance with firmwide requirements
• Understanding various business areas and external environments
• Proficiency in Microsoft Office Suite and relevant software
• Comfortable with rapid change and technology

Skills

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Craft and convey clear, impactful and engaging messages that tell a holistic story.
• Apply systems thinking to identify underlying problems and/or opportunities.
• Validate outcomes with clients, share alternative perspectives, and act on client feedback.
• Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
• Deepen and evolve your expertise with a focus on staying relevant.
• Initiate open and honest coaching conversations at all levels.
• Make difficult decisions and take action to resolve issues hindering team effectiveness.
• Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm’s code of conduct, and independence requirements.

Benefits

• Insurance Benefits
• Retirement Benefits
• Vacation Policy
• Other Perks and Benefits…