Site Director, Shared Service Center
Unspecified
APAC/Oceania, Philippines, Taguig
Oops! You need to have an account to use this feature
Sign up to access features including all filters, job matching, dashboard, apply service, etc.
Compatibility Score
Compatibility Score / Job Matching
This unique feature shows a score indicating how closely this job matches the preferences you set in your profile.
Access to this feature requires signing up.
Salary
Rank
Director
Responsibility
Site Lead
Scope
Regional
Workplace
100% in office
Functions
Customer Service
Finance
HR
IT
Legal
Reports to
Level
N-1
Travel Max:
0%
Posting Date
06-22-2025
Description
The Site Director will be responsible in launching and leading our new Shared Services Centre (SSC) in Manila. As the first leader in country, you will be responsible across several important tasks that will help ensure the success of the site.
Key Responsibilities
- Manage the set up of the SSC, including building the team from ground up (target of 50 headcount across several departments) & local leaders
- Implementing corporate governance, culture, and local operations best practice
- Delivering value proposition of the site
- Liaising with HQ in Australia & APAC
- Prepare operating budgets, business cases, and concise decision memos
- Partner with operations and tech teams to implement efficient, AI-first processes across billing, renewals, onboarding, and more
Qualification & Requirements
- 8+ years in operations, shared services, BPO, or corporate support leadership – ideally having experience managing a site with different deparments
- Experience working with multinational companies either overseas or in the Philippines
- Prior exposure to legal services, intellectual property, or other professional services strongly preferred
- Demonstrated ability to write succinct, executive-level documents and handle senior stakeholder interaction
- Fluent in both English and Tagalog; must be able to navigate local labour, regulatory, and operational environments with confidence
- High cultural intelligence; understands both corporate expectations and local team dynamics
- Executive presence, able to work with global stakeholders
Benefits
- Opportunity to manage a site
- Competitive compensation & benefit
- Senior Leadership position in country
Company Profile
Unspecified
Industry
Unspecified
Revenue
Employees
Fortune 500 Rank
NA
Global 500 Rank
NA
Clicking the link below will open a new window in your browser where you can apply directly to this role. Please check out our Pricing Plans if you’d like us to apply to jobs on your behalf.
