AP/AR – Shared Services Manager

Key Responsibilities

• Lead the day-to-day operations of AP/AR and Collections within the shared services function.
• Ensure timely and accurate processing of invoices, vendor payments, customer billings, and cash application.
• Develop, monitor, and report on KPIs, SLAs, and performance metrics for AP and AR teams.
• Manage relationships with internal departments, vendors, field location leadership, and customers to resolve issues and maintain satisfaction.
• Identify and implement process improvements and automation opportunities to increase efficiency and accuracy.
• Maintain and enforce compliance with company policies, SOX/internal controls, and regulatory requirements.
• Oversee month-end and year-end close processes for AP and AR functions.
• Collaborate with IT and Finance to optimize use of ERP systems and financial platforms.
• Train, mentor, and develop staff to support growth and performance objectives.
• Support audits and ensure documentation is complete and accessible.

Qualification & Requirements

• Bachelor’s degree in accounting, Finance, or a related field.
• 5+ years of experience in AP/AR or financial operations, including at least 2 years in a supervisory or management role.
• Strong understanding of shared services models and centralized finance operations.
• Experience with ERP systems (e.g., Business Central /Dynamics 365).
• Knowledge of GAAP, internal controls, and audit practices.
• Proficiency in Excel and financial reporting tools.
• Excellent leadership, problem-solving, and communication skills.

Benefits

Carriage Services offers a variety of employee benefits including health insurance, 401(k) plans, and employee stock purchase plans. They also have programs like Carriage Cares, a non-profit foundation providing assistance to employees facing hardship, and an employee discount program. Additionally, they offer professional development opportunities, vacation and paid time off, and resources for employee wellness.