Operations Director

Key Responsibilities

The Director of Operations is responsible for the company’s daily operations, ensuring efficiency, compliance with industry standards (specifically ISO 13485), and alignment with the company’s strategic goals to drive effectiveness, scalability and growth.

This role oversees manufacturing, supply chain, logistics, supplier management, and procurement activities ensuring that systems, processes, and people are aligned to deliver operational excellence. A key focus of this role is building and leading high-performing teams to support sustainable growth and continuous improvement while maintaining compliance with relevant standards and regulations.

• Lead and manage daily operations, ensuring smooth execution across all functions while optimizing resources, systems, and processes for maximum efficiency and effectiveness.
• Design and implement operational strategies aligned with business objectives to drive scalable and sustainable growth.
• Lead and manage the Sales and Operations Planning (S&OP) process to ensure alignment between demand, supply, and business goals. Ensure the process is well-coordinated, efficient, and supports overall business performance.
• Responsible for contract management, lead the review, drafting, and negotiation of contracts with suppliers and external manufacturers, ensuring favourable terms and mitigating risks.
• Process Optimization, continuously assess and improve operational processes, implementing innovations to enhance efficiency, quality, and cost-effectiveness.
• Develop and manage all operational budgets, ensuring resources are allocated effectively and operational costs are controlled within financial constraints.
• Responsible for ensuring smooth and efficient technical transfer from R&D to Manufacturing, enabling successful scale-up and production readiness.
• Risk Management and Compliance, identify and mitigate operational risks, ensuring compliance with regulatory requirements and company policies.
• Define and track key performance indicators (KPIs) to monitor operational performance, identify areas of improvement and inform strategic decision-making.
• Collaborate with other departments to ensure alignment and seamless execution of company objectives.
• Build and mentor high-performing teams, fostering a culture of accountability and continuous improvement. Provide training, mentorship, and performance evaluations to enhance team performance.
• Any other ad hoc responsibilities as required

Qualification & Requirements

• Bachelors degree in business administration, Operations Management, Supply Chain, or a related field. An MBA or relevant advanced degree is preferred.
• 10+ years of progressive experience in senior operations leadership roles, particularly in supply chain, manufacturing, or operations management, with a focus on the medical device or regulated industries.
• Strong knowledge of ISO 13485 regulations and quality management systems including documentation, risk management, and audit processes.
• Extensive knowledge of operational best practices and process improvement methodologies
• Expertise in contract management, supplier negotiations, and supplier relationship management.
• Exceptional leadership and interpersonal skills with the ability to motivate, build and manage teams effectively
• Analytical mindset with excellent problem-solving and decision-making abilities to implement effective solutions.
• Excellent communication and interpersonal skills to collaborate effectively with senior leadership, staff, and external stakeholders.
• Experience in budget management and cost optimization.
• An eye for detail and commitment to high quality data
• A flexible, adaptable approach to meeting the diverse demands of the role.

Due to the nature of the role, our requirement is for this position to be Guildford based, with flexibility to work from home at the discretion of the Manager.

Benefits

No information available.