Continuous Improvement & Capability Lead, Project Management & Scrum Master Practice

Key Responsibilities

Strategic Alignment:

• Support collaboration and alignment with other Delivery Practice Areas to ensure integrated processes, frameworks and tools.

Effective Resource Management:

• Support the allocation and management of resources to initiatives ensuring optimal resourcing and capacity planning. Balance supply and demand proactively, addressing gaps and surpluses.
• Champion a result orientated culture, holding themselves and others accountable for delivery outcomes.
• Support the Manager in developing and maintaining a comprehensive view of practice skills and capabilities to support strategic resourcing decisions.
• Provide the Manager with regular Workforce Management reporting (allocation, capacity, supply & demand etc.)
• Support recruitment activities from advertisement through to onboarding.

High Quality Delivery:

• Provide support and mentorship for practice members to support career development
• Undertake regular quality assurance activities that champion consistency in deliverables through standardised governance, process, templates and best practice.
• Identify areas for continuous improvement that will drive innovative techniques and integrated tools to enhance delivery effectiveness including standardised use of JIRA, confluence, PPM and other tools.

Stakeholder Engagement:

• Lead Community of Practice events and initiatives
• Build and maintain strong relationships with stakeholders, including Portfolio Directors, Practice Managers, Project Managers, Scrum Masters, Business Analysts, Business Owners and SME’s.

Qualification & Requirements

• Bachelor’s degree in computer science, Information Technology, or a related field
• Agile Certification
• Delivery experience across both Agile and Waterfall
• Minimum 8 years’ experience in la scrum master/project management/information technology role.
• Minimum 3 years’ experience in leading cross-functional groups.
• Experience in defining and executing strategy and continuous improvement initiatives aligned with business objectives.
• Solid understanding of IT infrastructure, software development, cloud technologies and cybersecurity.
• Strong skills in building relationships with key stakeholders, including executive leadership.

Benefits

• A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programs
• Comprehensive learning and development support aligned to icare’s Core Capabilities.
• Our People Awards – On-the-spot Recognition, Quarterly Values Awards & Our People Annual Awards
• Access to our Employee Assistance Program