Director Business Capability – Credit

Key Responsibilities

Develop and Maintain Product Vision and Roadmaps

• Establish and communicate the product vision and roadmap for your assigned area.
• Evaluate and prioritize the business value of features to deliver impactful solutions.
• Collaborate with business partners to define requirements and develop functional designs.

Lead Product Execution and Delivery

• Translate roadmaps into detailed product requirements, user stories, and acceptance test criteria.
• Drive execution from project planning to product launch and ongoing support.
• Monitor product key performance indicators (KPIs) to ensure success metrics are achieved.

Manage Teams and Foster Collaboration

• Lead Product Owners and business analysts within your assigned area.
• Act as a Product Owner as needed to execute product strategies.
• Build interdisciplinary teams to deliver customer value and achieve organizational objectives.

Strategic Collaboration and Reporting

• Partner with internal customers, district associations, and stakeholders to gather insights and inform product strategy.
• Facilitate future-state process mapping, journey mapping, and business architecture.
• Report on strategic relationships and product outcomes to the Senior Director.

Drive Innovation and Stay Ahead of Trends

• Use analytics and emerging market trends to refine product strategies.
• Maintain open communication channels to capture the voice of the customer and market intelligence.

Qualification & Requirements

• Bachelor’s degree in a related field (MBA or Master’s preferred).
• 8+ years’ experience in software development or project/product management.
• Financial Services industry management experience is required.
• Strong business acumen with expertise in full cycle product management.
• Advanced communication and collaboration skills to build effective, interdisciplinary teams.
• Strategic mindset with the ability to execute senior management roadmaps.
• Deep knowledge of the financial industry, competitive landscapes, and emerging trends.
• Creative problem-solving skills to drive innovation and overcome challenges.

Nice to Have:

• Certifications in product management, project management, or related fields.
• Experience with emerging technologies and digital transformation initiatives.
• Strong creative problem-solving skills to drive innovation and overcome challenges.

Benefits

Our benefits include: Competitive pay, with paid vacation, holidays and sick leave. Paid time off for volunteering. Corporate incentive plan with spot bonuses for exceptional work.