Presales & Solutions Architect – HR/Payroll & Global Capability Centers (GCC)

Key Responsibilities

Presales for HR & Payroll Services

• Collaborate with Sales and Delivery teams to understand client needs and design appropriate HR and Payroll solutions.
• Support the RFP/RFI response process by contributing to solution overviews, pricing inputs, and capability presentations.
• Coordinate and lead solution demonstrations and presentations of Zalaris PeopleHub, SAP HCM, SuccessFactors, and related offerings.
• Maintain and continuously improve presales documentation, standard offering materials, and reusable proposal assets.
• Act as a liaison between customer requirements and internal solution/delivery teams to shape proposals that reflect client expectations.

Presales Support for GCC Services

• Support sales opportunities for Zalaris’ GCC offerings including BOT (Build-Operate-Transfer), managed GCC, and hybrid models.
• Prepare high-level value propositions, location strategy overviews, and indicative total cost of ownership (TCO) models for prospective GCC clients.
• Participate in client workshops and discussions to position Zalaris’ global delivery, compliance, and workforce management capabilities.
• Provide relevant case studies, frameworks, and reference examples to support client decision-making.
• Liaise with internal stakeholders to identify and respond to evolving customer needs in global delivery and shared services.

Qualification & Requirements

Required Qualifications & Experience

• Education: Bachelor’s in Engineering, Business, or HR; MBA or equivalent desirable.
• Domain Expertise:
• 10+ years in HR/Payroll operations or consulting; 5+ years in presales/solution architecture.
• Proven track record designing multi-country payroll models (APAC, EMEA, Americas).
• Hands-on exposure to SAP HCM, SAP SuccessFactors, or comparable enterprise payroll suites.
• GCC & Outsourcing:
• Experience on Shared Services/GCCs offering, including transition, TUPE/offshoring, and SLAs.
• Familiarity with ISO 27001, SOC 2, GDPR, and local payroll data-protection statutes.
• Technical & Tools: Ability to work with IT architects to articulate cloud architectures, integration patterns (APIs/ETL), RPA/AI enablers, and analytics as required for client workshops.
• Commercial Skills: Deal pricing, business case modelling, contractual scoping, and risk management.
• Soft Skills: Executive-level communication, workshop facilitation, negotiation, and storytelling.

Preferred Attributes

• Experience dealing with Multi Country Nordic/European/Asian and American clients and understanding of unionized payroll environments.

Behavioral Competencies

• Customer Obsession: Think from the outside-in; anchor every design on client value.
• Analytical Rigor: Balance innovation with compliance and cost realism.
• Influence Without Authority: Steer cross-functional teams under tight timelines.
• Growth Mindset: Continuously codify learnings into playbooks, accelerators, and templates.

Benefits

No Information Available