Global Shared Services Process Owner Accounts Receivable (Order to Cash)

Key Responsibilities

• Process Standardization: Standardize and optimize AR procedures, including invoicing and collections, to improve the order-to-cash process
• System & Policy Management: Implement and maintain AR systems, processes, and policies to ensure consistency and adherence to ADAMA’s guidelines
• Credit Management: Work with finance and treasury teams to improve collection policies and manage client credit reviews and limits
• Debt Management: Oversee debt write-off processes and ensure they are in line with ADAMA’s approval matrix
• Collections Oversight: Monitor client aging reports and ensure timely collections by the local teams
• Documentation: Ensure proper documentation of AR processes and policies across all regions
• Collaboration & Development: Partner with accounting teams to ensure accurate client invoicing and proper cost tracking. Work with regional and global SSC leads to hire and onboard AR teams in each SSC location

Qualification & Requirements

• Experience: 5-10 years of experience in managing accounts receivables within a global company, with a strong understanding of the order-to-cash process.
• People Management: At least 2 years of experience in managing and developing teams, with a focus on driving high performance and professional growth.
• Process Improvement: Experience in working with standard methodologies (e.g., LEAN, Six Sigma) to drive continuous improvements in the AR process, reducing inefficiencies and improving service delivery.
• Service Level Management: Ability to meet and exceed strict service level standards (SLAs), ensuring timely collections and minimizing overdue accounts.
• AR Systems Knowledge: Proven experience working with AR systems such as SAP or other global financial systems to drive efficiency and accuracy in AR operations.
• Communication & Analytical Skills: Strong communication skills with the ability to effectively convey information and collaborate with cross-functional teams. Excellent analytical and problem-solving skills to identify issues and implement solutions.

Education & Certifications:

• Education: Bachelor’s degree in Accounting, Finance, or a related discipline is preferred.
• Certifications: Certified Public Accountant (CPA) or other relevant professional certifications are a plus.

Benefits

• Insurance Benefits
• Retirement Benefits
• Vacation Policy
• Other Perks and Benefits…