Senior Manager, Shared Services Strategic Operations
CVS Health
United States, Rhode Island, Woonsocket
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Salary
$82,940 - $182,549 Per Year
Rank
Senior Manager
Responsibility
Design/Transform
Scope
Regional
Workplace
Hybrid
Functions
Finance
Procurement
Reports to
Level
N-3
Travel Max:
0%
Posting Date
06-08-2025
Description
The Senior Manager, Shared Services Strategic Operations, will play a critical role in managing and planning projects across Finance Shared Services as well as supporting/facilitating Change Management and Engagement initiatives. This individual will be responsible for developing and managing standardized reporting across Shared Services, coordinating engagement related programs and/or leading engagement teams, driving Shared Services communications and training across the function. The Senior Manager will work closely with the leaders of Shared Services including Procurement, Shared Services FP&A, Strategic Programs, and Process Innovation. This role will be responsible for the central coordination of activities (operations and planning) and ensuring the timely flow of information to and from the leadership team. This role will enable a high-performing environment that supports nimble management processes and staff functions.
Key Responsibilities
- Facilitate Finance Shared Services communication strategy through creation of messages and presentations, ownership of all distribution channels – email, newsletters, coordination of department meetings and events, and shared services sites.
- Lead engagement improvement programs across Finance Shared Services
- Coordinate the development, content, and follow-up for senior leadership meetings.
- Ensure priority items are discussed in leadership meetings, talent meetings, and huddle/problem-solving sessions.
- Prioritize discussion items and support the development of materials for MOR/QBR/Strategic sessions
- Participate as a member of the Shared Services Finance leadership team
- Provide project management support to Finance Shared Services leaders on all strategic enterprise projects. Responsibilities include in project management and deliverables tracking, keeping teams on track, reporting to senior management on progress:
- Ad Hoc Leadership reporting
- Leading and managing all aspects of a strategic project such as planning, coordination, development, and implementation.
- Tracking progress and communicating project status on a regular basis, anticipating, and surfacing issues, proposing solutions as required.
- Proactively identifying opportunities for improvement
Qualification & Requirements
Required
- Minimum 7 years’ of overall experience. 4 year experience in project management, change management or reporting
- Bachelor’s degree in finance, Accounting, Business Administration, or a related field
- Strong understanding of communications and training processes and project management
- Strong organizational and coordination skills.
- Ability to manage multiple priorities and projects.
- Ability to work effectively with senior leadership and cross-functional teams.
- Proficient in presentation development
Preferred
- Excellent communication and interpersonal skills.
- Experience in strategic planning and execution.
Benefits
We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
- Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
Company Profile
CVS Health
Industry
Hospitals and Healthcare
Revenue
$322.5B
Employees
300,000
Fortune 500 Rank
#6
Global 500 Rank
#10
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