Global Master Data Services Lead

Key Responsibilities

• Leading by example and actively managing performance and development of teams and individuals, providing guidance, support, and development opportunities
• Coaching and supporting direct reports on topics such as PDP and career planning
• Fostering a collaborative and high-performing team environment, ensuring alignment with organizational goals and strategies
• Overseeing recruitment, onboarding, holiday planning, and timesheet management to ensure efficient processes and accurate records
• Managing day-to-day activities, service level performance and reports
• Establishing and implementing all MDM processes, roles, governance, and resources
• Acting as the first point of contact for data-related issues and coordinate escalations to ensure timely resolution and improved data quality
• Identifying and implementing process improvements to enhance data management efficiency and effectiveness
• Overseeing the implementation and adherence to data standards, policies, and procedures to ensure data consistency and accuracy
• Communicating effectively with stakeholders at all levels, providing updates on data management initiatives and performance
• Setting the direction and priorities for the team, ensuring alignment with global and operational strategies
• Building influencing networks in large complex multinational environment
• Developing and execute plans to enhance team’s capabilities and support business objectives
• Serving as the representative of the team, ensuring effective communication and collaboration with internal and external stakeholders
• Acting as the voice of the team in meetings and discussions, advocating for the team’s needs and priorities
• Collaborating with cross-functional teams to streamline data management processes and ensure seamless integration with other business functions
• Ensuring data quality across the organization, enabling seamless data flow, supporting end-to-end business processes, and driving agile decision-making
• Managing and mitigating the impact of changes on people and the organization using the HEINEKEN Change Management Model, aligning people to the vision through buy-in, communication, motivation, and inspiration and building resilience by managing uncertainty and adopting an adaptive mindset.

Qualification & Requirements

• Bachelor’s degree, preferably Data Management, Information Systems, Business Administration, or a related field
• Min. 5 years of proven experience in master data management, data governance, or a related role
• Strong leadership and team management skills, with experience leading cross-functional teams
• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders
• Strong analytical and problem-solving skills, with a focus on continuous improvement
• Experience with reviewing, conducting data analysis
• Very good knowledge of MS office
• Able to establish credibility across business and IT and able to get involved and participate in data management projects
• Able to translate Business requirements into the Data Solution
• Experience of operating in large corporations is preferred
• Strong advocate for Data Management
• Firm understanding of data, data flows and processes
• Knowledge in a deep Business Domains (Commerce, Supply Chain, Finance) is a plus
• Knowledge of data management tools and technologies, such as SAP, Collibra, and MDM tools is a plus.

Benefits

You’ll have all the support you need to get the best out of your career, including global learning and development opportunities, family-friendly policies, wellbeing support and a rewards package that goes far beyond the salary you receive.

Our Benefits Bar offers a full range of options with preferential rates, tax and national insurance savings and favourable group terms.

Whether it’s our double-matched pension (up to 10% of salary), holiday trading or a free monthly selection of our beers and ciders, we’ve got you covered.