Benefits Lead, South Asia & GBS (Chennai/ Bangalore/ Mumbai)

Key Responsibilities

Strategy

• Serve as the subject matter expert (SME) in all areas of employee benefits, including, but not limited to (a) Insurable Benefits, (b) Leave, (c) Cars, (d) Benefit Allowances, (e) Long Service Awards.
• Maintain an in-depth knowledge of benefit offerings and stay abreast of new trends and developments in benefit design and governance across your coverage.
• Provide strategic advisory to stakeholders in the design, implementation, and maintenance of benefit offerings, ensuring mutually beneficial outcomes that align with organizational objectives.
• Oversee all benefits provided by the Group, including significant changes to terms and providers, ensuring compliance with the Group Pensions and Benefits Standard.
• Manage the support of consultants and third parties where required, including consideration and integration of technology aspects to ensure successful implementation and delivery of benefits.
• Develop, implement, and maintain effective two-way benefits communication strategies. This includes developing surveys to gauge employee preferences and satisfaction with benefit offerings, and structuring communications to maximize understanding and appreciation of benefits.
• Provide strategic input for integrating benefits strategies with other aspects of the Bank’s people strategy, including wellbeing, employee value proposition, performance, reward and benefits, sustainable engagement, and business performance.
• Manage key global policies, including contract management and periodic review, with support from the Benefits Operations team.
• Lead and manage benefits projects and areas of specialisation as agreed and assigned within the team.

Processes

Provide input towards the following:

• Process mapping to capture and maintain global benefits processes;
• The HR Change Office in relation to benefits change requests;
• Ensure holistic assessment of requests taking into account impact to systems, payroll, and benefits processes;
• Where material/new Benefits Change is implemented, lead the assessment of current and development of new end-to-end designs and their translation into processes.

Risk Management and Governance

Take responsibility for:

• Reflecting the Bank’s governance requirements in the development of solutions for markets. This includes, but is not limited to, ensuring the appropriate consultations and approvals are sought ahead of benefit changes being implemented;
• Facilitating business input towards the Bank’s risk and governance requirements in relation to assigned contractual relationships (e.g. Third Party Risk, Cloud Governance, Outsourcing, Information & Cyber Security (ICS)

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct;
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct;
• Display the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Operation of Financial Markets; Financial Crime Prevention; The Right Environment;
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Qualification & Requirements

Skills And Experience

• Benefits Programs
• Data Gathering and Analysis
• Effective Communications
• HR: Policies, Standards and Procedures
• Human Resources Consulting
• Operational Risk

Qualifications

• EDUCATION Bachelor’s degree in business / statistics / actuarial science / public health / HR or related field
• LANGUAGES English. Any additional language proficiency relevant to region/entity coverage considered a plus.

Benefits

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies – everyone feels respected and can realise their full potential.