Chief Shared Services Officer (5 Year Performance Based Fixed Term Contract Appointment)

Key Responsibilities

• Conduct Market Analysis to review and align the Shared Services Operating Model in line with Rand Water’s new value proposition.
• Provide strategic and innovative support services solutions in order to deliver just-in-time services to ensure plant availability and uninterrupted water supply.
• Ensure effective monitoring and evaluation of business processes and service delivery obligations within the Shared Services Business Units.
• Continuous improvement and alignment of Quality Management Systems as well as overall compliance to mandatory and statutory compliance requirements within the area of operations regulatory standards.
• Drive an integrated risk management approach to support the strategy.
• Ensure Legal, statutory and legislative compliance.
• Proactive communication with internal and external stakeholders.
• Marketing and brand positioning of Rand Water.
• Ensure improved stakeholder interface and management.
• Provide an integrated HR service offering to the business and ensure adequate projections for demand and supply of skills to sustain the future Rand Water business.
• Oversee compliant Supply Chain and sourcing Management processes supporting all Business units.
• Implement enabling ICT and OT solutions that drive organizational and process efficiencies.
• Oversee the overall financial management activities within the Shared Services Business Unit.
• Oversee performance outputs within the Shared Services Business Unit, submissions to CEs office, Board, and Board committees, including the shareholder and other external stakeholders.

Qualification & Requirements

Minimum Requirements

• Minimum Education: A Bachelor’s Honours Degree in Business Management or equivalent NQF Level 8 level qualification.
• Desired Education (added advantage): A Recognized Master’s Degree in Business Management or equivalent Management Degree (e.g. MBA or MBL) at NQF Level 9.
• Minimum Experience: 15+ years’ combined managerial experience in any of the Shared Services functions.
• Desired Experience: 5 – 7 years’ exposure to broad management at executive level operating in a complex water sector or similar environment.

Knowledge

• Minimum Knowledge: Bill of Rights, Water Services Act, PFMA, CIDB, FIDIC, SANS, ISO, etc.
• Desired Knowledge: GIS and best global practices and trends.
• Extensive knowledge and understanding of bulk water services/utilities environment in large corporates.
• In-depth knowledge of relevant statutory requirements impacting on the water industry and general government initiatives that relate to the water industry.

Skills

• Strategic Thinking
• Excellent Transformational Leadership
• Business Acumen
• Revenue Generation
• Stakeholder Relations Management
• Strong Analytical Skills
• Managing multi-disciplinary teams
• Negotiation Skills
• Written and Verbal Communication Skills

Attitude

• Deciding and initiating action
• Planning and organizing
• Coping with pressure and setbacks
• Maintaining stakeholder relations and managing unrealistic expectations
• Adhering to best practices and ethical standards
• Presenting and communicating information
• Analyzing trends and patterns

Benefits

Rand Water offers employees a range of benefits including retirement plans, paid time off, health insurance, flexible work arrangements, and wellness programs. They also have a Provident Fund with defined employer and employee contributions, providing retirement, death, disability, and withdrawal benefits.