Director of Special Projects

Key Responsibilities

Project & Department Leadership

• Oversee the planning, execution, and delivery of special projects that may include Post-merger Integrations, process improvements initiatives, and strategic partnerships
• Serve in interim departmental leadership roles over shared services departments during periods of transformation or transition
• Oversee high-priority, non-routine projects as directed by the CEO and COO of the organization
• Develop comprehensive project plans that outline scope, objectives, timelines, and deliverables
• Ability to lead and manage 3rd party vendors and internal teams
• Support major transformational initiatives such as workflow standardization and operating model implementations

Strategy Development and Analytics

• Collect and analyze data to inform project decisions and track performance
• Utilize Excel, the Tableau Suite, and other analytical tools to analyze and visualize data in support of C-suite decision-making
• Conduct research and analysis of complex analytical questions, develop recommendations, and implement initiatives
• Facilitate and develop Board and Executive level communications

Process Improvement

• Comfortable driving standardization, efficiency and scalable processes through a systematic design process (e.g. Lean Six Sigma or similar methodology)
• Ability to mentor and teach team members about developing standards and SOPs for continued scaling
• Identify opportunities to improve efficiency through the use of automation and technology where appropriate

Qualification & Requirements

• Bachelors Degree, required. MBA, MHA or related Masters, preferred.
• At least five years related experience. Management consulting experience a plus.
• Strong organizational, communication and analytical skills.
• Excellent judgment and ability to maintain confidential and meticulous records.
• The ability to contribute in a team environment and to provide excellent customer service while maintaining a positive attitude.
• The ability to work independently, meet internal and external deadlines and produce a consistently high-quality product.
• Proficient with all Microsoft Office programs, particularly Excel, Word, and PowerPoint.
• Experience with data visualization tools like Tableau, Power BI, or Looker.
• Experience with tools like Asana, Smartsheet, Monday.com, or similar for project tracking.
• A curious mindset, strong attention to detail, and a bias toward action.

Benefits

• Medical, Dental, Vision insurance
• Paid Time Off (accrued)
• Flexible Spending Account for Health & Dependent Care
• Basic Life, Accidental Life, Supplemental Life Insurance
• Short Term & Long-Term Disability
• 401(k) with matching