HIH – QA & Testing Senior Manager

Key Responsibilities

• Provide leadership, vision, and strategic direction to the QA automation and testing teams.
• Define and execute quality engineering strategies aligned with overall technology and business goals.
• Drive test automation, continuous integration, and behavior-driven development (BDD) practices.
• Lead troubleshooting efforts, ensuring rapid resolution of defects and issues.
• Establish and enforce engineering best practices focused on quality, reliability, reusability, and telemetry.
• Develop and maintain QA automation roadmaps, ensuring technology currency and ROI-driven improvements.
• Build strong relationships with Core Tech stakeholders to align testing strategies with application requirements.
• Develop and implement an effective talent strategy by:
  • Recruiting and retaining top talent.
  • Mentoring and developing engineers into full-stack QA professionals.
  • Fostering a culture of continuous learning, innovation, and accountability.
• Drive modernization initiatives by identifying scalable improvements in tools, technologies, and methodologies.
• Ensure operational excellence within Agile and DevOps frameworks.
• Maintain proactive monitoring and management of application assets, ensuring performance, availability, security, and capacity.
• Optimize testing efficiency, cost-effectiveness, and automation adoption across the teams.

Qualification & Requirements

Required Skills:

• Strong leadership, communication, and negotiation skills, with the ability to influence across all levels of the organization.
• Experience managing large, cross-functional QA teams in an Agile environment.
• Expertise in test design, defect management, and automation framework development.
• Hands-on experience with tools such as JIRA, Selenium WebDriver, Jenkins, GIT, JavaScript, Python, C#, Java, and BDD frameworks.
• Advanced knowledge of SQL Server databases and Transact-SQL, including stored procedure analysis.
• Proven ability to drive large-scale QA and automation testing initiatives for both UI and backend systems.
• Experience in Healthcare IT with an understanding of industry terminology, processes, and compliance.
• Proficiency in modern testing methodologies such as Continuous Integration (CI), Behavior-Driven Development (BDD), and Test-Driven Development (TDD).
• Strong Agile experience with practical leadership in Scrum teams.

Required Experience & Education:

• 14+ years of experience in software development and test automation.
• 5+ years of management experience, leading and developing technical teams.
• Experience in vendor management within an onshore/offshore model.
• Expertise in architecture, design, and development of large-scale enterprise testing solutions.
• Bachelor’s degree in computer science, Engineering, or a related field (or equivalent work experience).Industry certifications such as Scrum Master, Six Sigma Green Belt, or equivalent.

Desired Experience:

• Experience with mainframe testing lifecycle.
• Exposure to cloud-native distributed systems (AWS).
• Experience of claims adjudication and claims lifecycle in healthcare.
• Experience coaching and mentoring teams in best practices for QA automation.

Benefits

• Insurance Benefits
• Retirement Benefits
• Vacation Policy
• Other Perks and Benefits…