Country Head

Key Responsibilities

The scope of the role will continue to broaden, but key areas of responsibility are as follows:

People

• Set an example with high levels of personal integrity, always ‘doing the right thing’
• Create a positive, achieving, rewarding working environment.
• Lead, develop, coach and manage performance of the team.
• Plan and develop for succession into key manager roles.

Partnership

• Ensure delivery of in-scope services within the Service Partnership Framework.
• Manage a wide range of internal /external stakeholders.
• Ambassador for the centralized Global Business Services operating model.

Operational

• Connect strategic business objectives to operational targets that are monitored through a robust set of KPIs and process standards.
• Manage demand and resourcing levels within the team appropriate to meet the strategic needs of the business.

Commercial

• Actively seek to deliver a better level of service for a lower cost through continuous improvement.
• Operate with a strong sense of financial stewardship, embedding a culture of cost-consciousness.

Other

• Own and drive multiple, often parallel, improvement projects across multiple complex and evolving business models.
• Have a strong understanding of the end-to-end process areas, the interdependencies with the wider team, and be able to influence and guide stakeholders across functional boundaries (who may have potentially conflicting viewpoints) to optimize the end-to-end solution to a common business aligned viewpoint.
• Present (when required) complex, detailed process related content summarized to the appropriate level relevant to senior stakeholders in the organization up to and including the GET.

Qualification & Requirements

Skills and Experience Required

• +15 years of experience supervising teams. Experience in Shared Services, fast-moving consumer Goods (FMCG) companies, experience in the Automotive sector is valued and experience working in a multinational and multicultural environment.
• Strong collaboration and partnership mindset, ability to work in a matrix organisation. Cultural awareness/understanding; agile in adapting approach to optimise working relationships.
• Delivery focussed mindset.
• Excellent communication, presentation, and interpersonal skills and the ability to work effectively with diverse and cross-functional teams.
• Experience of complex, fragmented finance systems landscapes.
• Bachelor’s degree in Finance, Industrial Engineering, Business Administration, Accounting, Operations Management or a related field.
• Specialization and/or master’s degree in financial or administrative areas.

Education

• Bachelor’s (Preferred)

Experience

• Finance: 10 years (Preferred)
• People Management: 1 year (Preferred)
• Shared Services: 1 year (Preferred)
• FMCG: 1 year (Preferred)
• Automotive: 1 year (Preferred)

Benefits

• Company Car