Senior Manager – Market to Order

Key Responsibilities

• Everyday Excellence: Lead the team to meet agreed KPIs and continuously review and identify opportunities to improve KPI’s. Includes the timely escalation of issues.
• Business Outcomes/Intelligent Transformation: Identify areas of generating productivity by eliminating, standardizing and automating. Lead implementation of new technologies.
• Value Creation: Identify and implement initiatives that contribute to the overall GBS targets for YOY Cost Savings and FCF
• Talent Development: Lead, coach, and develop the team to create robust succession plans, supply talent and develop a change-oriented culture with a growth mindset. Also, includes talent development of adjacent functions (Commercial)
• Growth: Define and lead the strategic transformation of the function in line with global developments and industry best practices
• Strong Controls: Ensure implementation of policies, enforce compliance, and evolve them over time in partnership with the global Controls team
• Partnerships: Actively partner, collaborate and communicate with internal customers (across business units and support functions) to ensure that customer expectations are being met or exceeded.
• Problem Solving: Active engagement with customers on complex problem resolution

Qualification & Requirements

• Degree in Business Administration, Accounting, Finance, Marketing or experience leading commercial solutions.
• Minimum 10 years of experience in MTO, preferably in a GBS/Shared Services Environment
• Minimum of 7 years of proven team leadership experience
• Strong interpersonal skills, influencing skills and organizational/coordination skills with ability to influence
• Strong analytical skills and proven ability to use data to drive decision making
• Strong knowledge of operational processes in Order to Cash
• Strong experience in conflict resolution with internal/external customers
• Experience in managing migrations, process improvement projects and system implementations.

Benefits

Kimberly-Clark offers market-competitive compensation and a comprehensive benefits program including a 401K and profit-sharing retirement plan and group benefit plans (life, health, dental, disability and vision care) that help us attract and retain great people.