Payroll Manager (Shared Services APAC)

Key Responsibilities

• Manage payroll team to ensure activities are well-managed and payroll processes completed on time and within quality objectives
• Manage and oversee the execution of day-to-day payroll inputs collection, handoffs, approvals, and issue management.
• Manage resolution of payroll related escalated inquiries and complains.
• Serve as liaison to Employees, Managers, HRBPs, COEs and vendors when Payroll cases require escalation.
• Recommend improvements in systems, processes and tools based on operations results.
• Share relevant payroll information, access and knowledge with other HR teams to provide the best employee and manager experience and support through the ideal service and support channel.
• Collaborate with audit teams for internal and external audits.

Qualification & Requirements

What You Will Bring

• At least 7 years of relevant multi-jurisdiction processing experience in Payroll for Shared Services and 3 years in managerial capacity
• Experience using a major vendor (e.g: Workday, ServiceNow, Access Software, EasyPay & CentralHR and Microsoft Excel).
• Multiple country payroll experience is required i.e. Singapore, China, Malaysia, Thailand etc.
• Good communication skills, written and spoken in English and Malay
• Able to travel as needed by the business an d work non-standard hours on occasion

Who You Are

• Strong interpersonal skills including facilitation, negotiation and conflict resolution
• Proven ability to work independently and take initiative for work and project planning
• Demonstrated analytical, organizational, payroll audit and continuous improvement project management skills
• Strong attention to detail and timeliness/drive for results

Benefits

• Total Rewards Package – Competitive salary and performance-based pay recognizing your contributions to our success
• Comprehensive Benefits & Wellness Support – Health, long-term savings, and resources for your physical, mental, and emotional well-being
• Flexible Work Arrangements – We value flexibility to support you both professionally and personally
• Career Growth – Learning, training, and development opportunities.
• Employee Recognition Program – A culture of real-time appreciation, with personalized recognition rewards globally
• Employee Referral Program – Refer top talent and earn a bonus if they’re hired
• Convenient Location: Office next to an LRT station and mall for easy commuting and errands.