HR Transformation Director – Operating Model, Shared services, Process Improvement Specialist

HR Transformation Director – Operating Model, Shared services, Process Improvement Specialist
Ernst & Young

Europe, United Kingdom, London

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Salary

Rank

Director

Responsibility

Design/Transform

Scope

Regional

Workplace

100% in office

Functions

HR

IT

Reports to
Level

N-2

Travel Max:

0%

Posting Date

05-21-2025

Description

EY, is seeking a dynamic and experienced Director – HR Transformation Lead to join their expanding HR Transformation team. This role offers an exciting opportunity to shape and navigate evolving People agendas, aiding in building business-focused, cost-effective, and agile HR functions. The successful candidate will play a pivotal role in reimagining how HR can meet the specialised needs of stakeholders through the incorporation of Global Business Services (GBS) models.

HR Transformation Director – Operating Model, Shared services, Process Improvement Specialist

Key Responsibilities

  •  Lead multiple HR Transformation workstreams to support organisations in the development of future HR Operating models
  • Manage HR organisation design – creating an HR Operating Model that deploys the right skills at the right time
  • Develop tailored HR visions and strategies for clients, utilizing extensive experience and knowledge of Global Business Services models
  • Establish new or optimize existing Global Business Services operations to drive efficiency and effectiveness through the use of Automation and AI
  • Assess and design GBS functions to maximise our clients’ services and ROI within HR
  • Prepare materials for designing and delivering immersive client workshops to help shape HR strategy, HR Operating Model and HR Service Delivery design

Qualification & Requirements

  • Experience of leading multiple HR Transformation workstreams
  • Leadership of teams to deliver complex deliverables e.g; C-Suite level presentations, workshop documentation / designing and facilitating of process localisation
  • Experience of leading HR and HR Service Delivery Transformation
  • Ability to assess and design GBS functions to maximise our clients’ services and ROI within HR
  • Understanding of how different GBS models fit for different client sectors
  • In-depth knowledge in one specific area of HR – e.g. HR Shared Services/ GBS, HR Operating model design, Hr Strategy or HR capability development for HR Transformation

Benefits

  • Insurance, Health & Wellness
  • Financial & Retirement
  • Family & Parenting
  • Vacation & Time Off
  • Professional Support
  • Other Perks and Benefits…

Company Profile

Ernst & Young
Industry

IT Services and IT Consulting

Professional Services

Revenue

$49B

Employees

400,000

Fortune 500 Rank

#95

Global 500 Rank

NA

View Company Profile