Director, Shared Services, Public Sector
Deloitte
Europe, United Kingdom, Bristol
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Salary
$180,469 - $232,528 Per Year
Rank
Director
Responsibility
Head of SS/GBS
Scope
Regional
Workplace
Hybrid
Functions
Environmental Health & Safety
Finance
HR
IT
Legal
Real Estate/Facilities
Reports to
Level
0
Travel Max:
0%
Posting Date
05-21-2025
Description
We are looking for talented Directors to join the Deloitte Infrastructure and Capital Projects team with demonstrable expertise delivering shared and business services strategies that have driven performance, profitability and delivered cost efficiencies. We are seeing increasing market demand for advisory services across Shared Services strategy, commercial arrangements and business cases (Green Book).
Key Responsibilities
- Provide strategic guidance to senior GPS client executives and function leaders on establishing and optimising their Shared Services and/or BPO functions (incl. hybrid models).
- Engage and collaborate with clients to understand their business objectives, goals and develop a strategy and plan for setting up or transforming their business services operations, with a focus on commercial, contracting and operational models.
- This includes evaluating service delivery, sourcing and operating model design options, conducting delivery model assessments, developing value / business cases including benefits plans, and assessing readiness for implementation (clients in and providers to the public sector).
- Lead multi-disciplinary project teams (incl. leveraging the breadth of expertise and experience across Deloitte) to deliver high quality engagements in line with client and contractual requirements.
- Foster strong client and third party relationships, serving as a trusted advisor and maintaining a deep understanding of business needs.
- Drive business development efforts, including identifying new opportunities, shaping proposals, leading pursuit teams, and expanding relationships with existing clients.
- Mentor and develop team members, providing guidance and support in their professional growth.
- Lead market eminence efforts in the public sector, including staying up-to-date with industry trends, emerging technologies, and regulatory changes that impact Shared Services, and BPO sectors.
- Collaborate with cross-functional teams to ensure seamless project execution and knowledge sharing.
Qualification & Requirements
- Extensive experience in Shared Services, and/or BPO within the Public Sector, with a proven track record of delivering successful engagements for the Public Sector.
- Experience should include evaluating service delivery, sourcing and operating model design options, conducting delivery model assessments, developing value / business cases including benefits plans or equivalent.
- Leadership skills, with the ability to effectively lead, manage and inspire combined and multi disciplinary teams to achieve exceptional results.
- Excellent client relationship management skills, with a focus on building long-term partnerships and delivering exceptional client service within the Public Sector.
- Proven experience in leading business development, including identifying opportunities, shaping proposals, leading pursuit teams, and expanding client relationships within the Public sector.
- Deep understanding of industry trends, emerging technologies, and regulatory landscape
- Excellent communication, presentation, and influencing skills, with the ability to effectively communicate complex concepts to diverse and senior stakeholders.
- Eligibility for security clearance is a crucial requirement due to the high demand in the Public Sector.
Benefits
- Insurance Benefits
- Retirement Benefits
- Vacation Policy
- Other Perks and Benefits…
Company Profile
Deloitte
Industry
Business Consulting and Services
Revenue
$59.3B
Employees
415,000
Fortune 500 Rank
NA
Global 500 Rank
NA
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