Director HR Shared Services Performance and Analytics

Key Responsibilities

• Lead the Process Improvement Manager, Informatics Manager and a team of Analysts who will be focused on creating sustainable business processes to increase value and improve efficiency and quality across HRSS departments
• Lead the development of business processes and documentation to enhance and sustain organizational agility and operational performance
• Work effectively with internal and external Leaders to ensure prioritization and timely execution of process improvement projects
• Measure, monitor and report on the effectiveness of solutions through key performance indicators (KPIs)
• Stay abreast of industry trends, best practices and HR regulatory and compliance requirements, identify gaps and opportunities propose solutions
• Develop cost benefit analyses and return on investment (ROI) calculations to support and prioritize process improvement recommendations
• Proactively identify opportunities for improvement
• Collaborate with cross-functional teams in the identification, research and implementation of process improvements
• Manage, monitor and evaluate the execution of projects with a span of influence that typically requires working within multiple business segments and/or across corporate shared service resources
• Serve as a central point of escalation for non-routine project management issues related to process and project delivery to ensure satisfactory outcomes
• Lead studies to analyze current state of operations including evaluation of departmental organization, processes, methods, and equipment

Qualification & Requirements

Education and Experience Required

• Bachelor’s Degree
• 7 years of experience in Project Management
• Demonstrated ability to work cross functionally with technology and project management teams
• Demonstrated track record of delivering results and attaining goals
• Excellent written and oral presentation skills, with a demonstrated ability to drive change through the use of facts and data
• Ability to work effectively and efficiently with senior leaders in HRSS, HRIS, COE and at the client facilities
• Proven track record of successfully leading Six Sigma projects
• Advanced Excel and MS Office skills

Education and Experience Required

• Master’s Degree

Licensure, Registration, or Certifications Preferred

• Six Sigma
• Lean Six Sigma Certification-IASSC
• Portfolio Management Professional (PMP)

Benefits

• Benefits from Day One
• Paid Time Off from Day One
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support